Linking Expertise and Naturalistic Decision Making

by Salas, Eduardo; Klein, Gary A.

• ISBN13: 9780805835397
• ISBN10: 0805835393
• Format: Paperback
• Copyright: 2001-07-01
• Publisher: Lawrence Erlbau

Summary

This book contains selected papers presented at the 1998 conference on Naturalistic Decision Making (NDM). The objectives of the conference were to: *make American researchers more aware of NDM research being conducted abroad, particularly in Europe; *connect NDM research with work in management and industry, to stretch beyond the military and paramilitary focus; and *formulate a more explicit connection between NDM and expertise. These objectives are reflected in the chapters of this volume.

Table of Contents

Series Editor's Preface	xi
Robert R. Hoffman
Preface	xiii
Part I: Orientation	1	(34)
Expertise and Naturalistic Decision Making: An Overview	3	(6)
Eduardo Salas
Gary Klein
``Outsider:'' Impressions of Naturalistic Decision Making	9	(26)
J. Frank Yates
Part II: Tools: Training Methods and Systems Design	35	(102)
Decision Skills Training: Facilitating Learning From Experience	37	(18)
Rebecca M. Pliske
Michael J. McCloskey
Gary Klein
Identifying and Testing a Naturalistic Approach for Cognitive Skill Training	55	(16)
Jon J. Fallesen
Julia Pounds
Solving the Problem of Employee Resistance to Technology by Reframing the Problem as One of Experts and Their Tools	71	(24)
Lia Dibello
A Cognitive Approach to Developing Tools to Support Planning	95	(18)
Thomas E. Miller
Designing a First-Of-A-Kind Group View Display for Team Decision Making: A Case Study	113	(24)
Emilie M. Roth
Laura Lin
Steven Kerch
Stephen J. Kenney
Nubuo Sugibayashi
Part III: Decision-Making Models	137	(90)
Self-Evaluation, Stress, and Performance: A Model of Decision Making Under Acute Stress	139	(20)
Michael R. Baumann
Janet A. Sniezek
Clayton A. Buerkle
Reflective Versus Nonreflective Thinking: Motivated Cognition in Naturalistic Decision Making	159	(12)
Henry Montgomery
The Management of Temporal Constraints in Naturalistic Decision Making: The Case of Anesthesia	171	(18)
Veronique De Keyser
Anne-Sophie Nyssen
Analyzing Submarine Decision Making: A Question of Levels	189	(20)
Susan S. Kirschenbaum
Cognitive and Contextual Factors in Aviation Accidents: Decision Errors	209	(18)
Judith Orasanu
Lynne Martin
Jeannie Davison
Part IV: Expertise	227	(120)
What Does It Mean When Experts Disagree?	229	(16)
James Shanteau
Representing Expertise	245	(18)
Laura G. Militello
Searching for Evidence: Knowledge and Search Strategies Used by Forensic Scientists	263	(12)
Jan Maarten Schraagen
Henk Leijenhorst
Using and Gaining Experience in Professional Software Development	275	(12)
Sabine Sonnentag
Expertise in Laparoscopic Surgery: Anticipation and Affordances	287	(16)
Cynthia O. Dominguez
Driving Proficiency: The Development of Decision Skills	303	(18)
Helen Altman Klein
Eric John Vincent
Judith J. Isaacson
Tool Retention and Fatalities in Wildland Fire Settings: Conceptualizing the Naturalistic	321	(16)
Karl E. Weick
Puzzle-Seeking and Model-Building on the Fire Ground: A Discussion of Karl Weick's Keynote Address	337	(10)
Raanan Lipshitz
Part V: Teams	347	(86)
Learning in the Context of Incident Investigation: Team Diagnoses and Organizational Decisions at Four Nuclear Power Plants	349	(18)
John S. Carroll
Jenny W. Rudolph
Sachi Hatakenaka
Theodore L. Wiederhold
Marcello Boldrini
Distributed Cooperative Problem Solving in the Air Traffic Management System	367	(16)
Philip J. Smith
C. Elaine McCoy
Judith Orasanu
The Nature of Constraints on Collaborative Decision Making in Health Care Settings	383	(24)
Vimla L. Patel
Jose F. Arocha
Tactical Mission Analysis by Means of Naturalistic Decision Making and Cognitive Systems Engineering	407	(26)
Arne Worm
Author Index	433	(10)
Subject Index	443