Lippincott Williams & Wilkins' Administrative Medical Assisting

by Durham, Laura Southard

• ISBN13: 9780781797894
• ISBN10: 0781797896
• Edition: 2nd
• Format: Paperback
• Copyright: 2008-06-25
• Publisher: LWW

Summary

LWW's Administrative Medical Assisting teaches students the theory and skills to become an effective medical office assistant. The text and accompanying resources address all of the required competencies for both CAAHEP and ABHES program accreditation.

Table of Contents

Fundamentals of Medical Assisting
Understanding the Profession	p. 3
Medicine and Medical Assisting	p. 3
Law and Ethics	p. 20
Communication Skills	p. 49
Patient Education	p. 67
The Administrative Medical Assistant
Fundamentals of Administrative Medical Assisting	p. 91
The First Contact: Telephone and Reception	p. 91
Managing Appointments	p. 112
Written Communications	p. 131
Health Information Management: Electronic and Manual	p. 152
Computer Applications in the Medical Office	p. 178
Management of the Medical Office	p. 196
Managing the Finances in the Practice	p. 221
Credit and Collections	p. 221
Accounting Responsibilities	p. 232
Health Insurance	p. 260
Diagnostic Coding	p. 276
Outpatient Procedural Coding	p. 292
Career Strategies
Competing in the Job Market	p. 311
Making the Transition: Student to Employee	p. 311
Appendix A	p. 333
Appendix B	p. 335
Appendix C	p. 341
Appendix D	p. 342
Appendix E	p. 347
Appendix F	p. 349
Appendix G	p. 358
Appendix H	p. 359
Glossary	p. 360
Index	p. 368
Table of Contents provided by Blackwell. All Rights Reserved.