Lippincott Williams & Wilkins' Pocket Guide for Medical Assisting

by Molle, Elizabeth A.; Kronenberger, Judy; West-Stack, Connie; Durham, Laura Southard

• ISBN13: 9780781751179
• ISBN10: 0781751179
• Edition: 2nd
• Format: Paperback
• Copyright: 2004-10-26
• Publisher: LWW

Summary

Designed to ease your transition from classroom to practice, this quick-reference pocket guide keeps all of the essential information you need at hand and organized for easy review. It's the ideal procedure manual every medical assistant needs for the clinical setting. This completely updated Second Edition includes step-by-step coverage of the most common procedures that you'll perform in clinical and administrative settings. Carry these features into practice-- . "You Need to Know" sections and "Warning" boxes highlight essential information and provide practical advice on a wide range of topics including chart notes, documentation examples, patient tips, and much more. . Rationale is provided for key steps, broadening and strengthening your comprehension of the "big picture" surrounding everyday practice. . Content meets the current standards of both the AAMA (American Association of Medical Assistants) and the AMT (American Medical Technologists), so you can perform with confidence. . Compact size and spiral binding make this a portable, durable guide for use on the job.

Table of Contents

Preface	p. v
Getting Started in Medical Assisting	p. 1
Ensuring a Successful Externship	p. 1
Getting a Job	p. 2
Administrative Procedures
A Day in the Life of an Administrative Medical Assistant	p. 5
Opening the Office	p. 5
Handling Routine Calls	p. 6
Telephone Triage	p. 7
Dialing Emergency Medical Services Number	p. 8
Scheduling Routine Patient Appointments	p. 9
Opening and Sorting Incoming Mail	p. 11
Writing a Business Letter	p. 12
Transcribing a Document	p. 15
Electronic Mail	p. 16
Surfing the Internet	p. 18
Patient Education	p. 19
Preparing a Medical Record File	p. 20
Documenting in a Medical Record	p. 21
Closing the Office	p. 23
Keeping Track of Finances	p. 25
Posting a Charge	p. 25
Posting a Credit	p. 27
Posting an Adjustment (Credit or Debit)	p. 28
Posting a Payment	p. 29
Collecting Payments	p. 31
Collecting a Debt	p. 31
Diagnostic and Procedural Coding	p. 33
Completing the CMS (Formerly HCFA 1500 Claim Form)	p. 35
Managing Employee-Related Issues	p. 41
Completing an Incident Report	p. 41
Issuing Payroll Checks	p. 42
Handling Your Job as the Medical Office Manager	p. 45
Clinical Procedures
Opening and Closing the Clinical Area	p. 47
Opening the Clinical Area	p. 47
Closing the Clinical Area	p. 48
Aseptic Procedures	p. 50
Handwashing
Handwashing for Medical Asepsis	p. 50
Performing a Surgical Scrub	p. 53
Gloves
Sterile Gloving	p. 56
Removing Contaminated Gloves	p. 58
Equipment
Sanitizing Equipment Before Disinfection or Sterilization	p. 60
Disinfecting a Glass Thermometer	p. 63
Wrapping Equipment and Supplies for Sterilization	p. 64
Operating an Autoclave	p. 65
Sterile Field
Preparing a Sterile Field	p. 67
Adding a Sterile Solution to the Sterile Field	p. 69
Using Sterile Transfer Forceps	p. 70
Cleaning and Decontaminating Biohazardous Spills	p. 71
Assessment Procedures	p. 73
Interviewing the Patient to Obtain a Medical History	p. 73
Measuring Height	p. 75
Measuring Weight	p. 77
Performing a 12-Lead Electrocardiogram	p. 80
Applying a Holter Monitor	p. 84
Mounting the ECG Strip for Evaluation	p. 87
Assisting With the Physical Examination	p. 88
Preparing the Diagnostic Set	p. 96
Measuring Color Perception	p. 97
Measuring Distant Visual Acuity	p. 99
Measuring Near Visual Acuity	p. 101
Performing Audiometry	p. 102
Vital Sign Assessment	p. 105
Pulse
Measuring the Radial Pulse	p. 105
Measuring the Apical Pulse	p. 107
Assessing the Pulse Using a Doppler Unit	p. 109
Respirations
Counting Respirations	p. 112
Temperature
Measuring Axillary Temperature Using a Glass Mercury Thermometer	p. 114
Measuring Oral Temperature Using a Glass Mercury Thermometer	p. 117
Measuring Rectal Temperature Using a Glass Mercury Thermometer	p. 120
Measuring Temperature Using an Electronic Thermometer	p. 124
Measuring Temperature Using a Tympanic Thermometer	p. 126
Blood Pressure
Measuring Adult Blood Pressure	p. 127
Emergency Procedures	p. 134
Caring for a Patient During a Seizure	p. 134
Performing Cardiopulmonary Resuscitation (CPR) (One Rescuer)	p. 136
Managing an Adult Patient With a Foreign Body Airway Obstruction	p. 141
Medication Administration	p. 149
Administering Oral Medications	p. 149
Administering Sublingual or Buccal Medication	p. 154
Preparing an Injection	p. 156
Administering an Intradermal Injection	p. 159
Administering an Intramuscular Injection	p. 163
Administering an Intramuscular Injection Using the Z-Track Method	p. 170
Administering a Subcutaneous Injection	p. 172
Administering a Tine or Mantoux Test	p. 176
Irrigating the Eye	p. 179
Instilling Ophthalmic Medications	p. 181
Irrigating the Ear	p. 184
Instilling Otic Medication	p. 186
Instilling Nasal Medication	p. 188
Applying Topical Medications	p. 190
Applying Transdermal Medications	p. 193
Surgical Procedures	p. 195
Hair Removal and Skin Preparation	p. 195
Assisting With Excisional Surgery	p. 198
Assisting With Incision and Drainage (I & D)	p. 201
Assisting With a Lumbar Puncture	p. 203
Removing Staples	p. 208
Removing Sutures	p. 211
Applying a Sterile Dressing	p. 215
Changing an Existing Sterile Dressing	p. 218
Applying a Tubular Gauze Bandage	p. 224
Specialty Procedures	p. 228
Gynecologic Procedures
Assisting With a Pelvic Examination That Includes a Pap Smear	p. 228
Assisting With Colposcopy With Cervical Biopsy	p. 231
Assisting With the Insertion of an Intrauterine Device	p. 234
Assisting With Removal of an Intrauterine Device	p. 237
Assisting With the Insertion of a Subdermal Hormonal Implant	p. 239
Other Specialty Procedures
Performing a Urinary Catheterization	p. 241
Instructing a Patient in the Use of a Peak Flow Meter	p. 245
Performing a Nebulized Breathing Treatment	p. 247
Pulmonary Function Testing	p. 249
Using the Pulse Oximeter	p. 251
Starting an Intravenous Line	p. 253
Pediatric Procedures
Measuring Head and Chest Circumference	p. 256
Measuring Length	p. 258
Measuring Height	p. 259
Weighing an Infant	p. 261
Measuring Pediatric Blood Pressure	p. 263
Restraining a Child	p. 264
Applying a Pediatric Urine Collection Device	p. 267
Therapeutic Procedures	p. 270
Ambulatory Procedures
Assisting With Wheelchair Transfer	p. 270
Assisting With Cast Application	p. 274
Measuring a Patient for Axillary Crutches	p. 277
Teaching a Patient Crutch Gaits	p. 278
Warm and Cold Applications	p. 284
Applying Cold Treatments	p. 284
Applying a Warm or Cold Compress	p. 286
Using a Hot Water Bottle or Commercial Hot Pack	p. 290
Assisting With Therapeutic Soaks	p. 292
General Procedures
Applying a Triangular Arm Sling	p. 294
Preparing the Patient for Colon Procedures	p. 297
Removing a Foreign Object From the Eye	p. 300
Laboratory Procedures
Opening and Closing the Physician's Office Laboratory	p. 303
Opening the Physician's Office Laboratory	p. 303
Closing the Physician's Office Laboratory	p. 305
Specimen Collection and Testing	p. 306
Collecting a Specimen for a Throat Culture	p. 306
Collecting a Stool Specimen	p. 308
Testing for Occult Blood	p. 311
Collecting a Sputum Specimen	p. 313
Clinical Chemistry	p. 317
Determining Blood Glucose Using the Accu-Check Compact	p. 317
Glucose Tolerance Testing (GTT)	p. 320
Hematology	p. 324
Performing a Manual WBC Count	p. 324
Performing a Manual RBC Count	p. 329
Making a Peripheral Blood Smear	p. 330
Staining a Peripheral Blood Smear	p. 332
Performing a WBC Differential	p. 333
Determining Hemoglobin Levels Using the Hemoglobinometer Method	p. 335
Manual Microhematocrit Determination	p. 337
Performing a Wintrobe ESR	p. 339
Determining Bleeding Time	p. 340
Microbiology	p. 343
Caring for a Microscope	p. 343
Preparing the Specimen for Transport	p. 345
Preparing a Dry Smear	p. 348
Gram Staining a Smear Slide	p. 351
Inoculating a Culture	p. 354
Phlebotomy	p. 358
Obtaining a Blood Specimen by Venipuncture	p. 358
Obtaining a Blood Specimen by Skin Puncture	p. 365
Urinalysis	p. 369
Obtaining a Clean Catch Midstream (CCMS) Urine Specimen	p. 369
Obtaining a 24-Hour Urine Specimen	p. 372
Determining Color and Clarity of Urine	p. 376
Determining Specific Gravity (SG) of Urine Using a Refractometer	p. 379
Determining Specific Gravity (SG) of Urine Using a Urinometer	p. 381
Performing Chemical Reagent Strip Analysis	p. 383
Performing a Copper Reduction Test (Clinitest) for Glucose	p. 385
Performing a Nitroprusside Reaction (Acetest) for Ketones	p. 388
Performing an Acid Precipitation Test for Protein	p. 390
Performing a Diazo Tablet Test (Ictotest) for Bilirubin	p. 393
Preparing a Urine Sediment	p. 395
Preparing Urine for Microscopic Examination	p. 396
Rapid Test Procedures	p. 400
Performing a Mononucleosis Test	p. 400
Performing a hCG Pregnancy Test	p. 402
Performing a Group A Rapid Strep Test	p. 405
Metric Measurement Equivalents	p. 409
Abbreviations Commonly Used in Documentation	p. 410
Celsius-Fahrenheit Temperature Conversion Scale	p. 414
Bibliography	p. 417
Index	p. 421
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