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What is included with this book?
Leaders and Managers want quick answers, quick ways to reach solutions, ways and means to access knowledge that won’t eat into their precious time and quick ideas that deliver a big result. The Little Book of Big Coaching Models cuts through all the noise and gives managers access to the very best coaching models that they need to get the best from their team Every model is quick and easy to read and delivers the essential information and know-how quickly, efficiently and memorably.
Jim McGrath has worked in both the private and public sectors as a senior manager. He was Senior Lecturer for the MA Professional Development at the City of Birmingham University. For his doctoral thesis he researched the ‘Exercise of Management and Leadership’. He is also the author of The Little Book of Big Management Theories and The Little Book of Big Management Questions.
About the author
Acknowledgements
How to use this book
Introduction
Part 1 Making a start: theories that underpin good coaching
Introduction
Section 1 Understanding how people think and learn
Introduction to thinking and learning styles
1 Knowles on andragogy and how adults learn
2 Fleming on VAK and the role that senses play in thinking and learning
3 Kolb on experiential learning
4 Myers & Briggs on personality and learning
Section 2 Understanding what motivates people
Introduction to motivation
5 Keller’s ARCS model of Motivational Design
6 McGregor’s X-Y theory of behaviour
7 Herzberg’s Hygiene factors and KITAs
Section 3 Knowing how to be a good communicator
Introduction to communication
8 Argyles’ communication model
9 Berne’s transactional analysis
10 Johari’s windows
Section 4 Setting the right objectives
Introduction to smart objective setting
11 Bloom on knowledge-based objectives
12 Dave on skill-based objectives
13 Krathwol & Bloom’s 5-levels of emotional development
Section 5 Coaching through directing
Introduction to behaviourism
14 Pavlov on reducing negativity through classical conditioning
15 Guthrie on addressing bad habits
16 Merton on the self-fulfilling prophecy
Section 6 Coaching through facilitating
Introduction to humanism
17 Maslow on the hierarchy of needs
18 Rogers on facilitation and releasing control
19 Mezirow on transformational learning
Section 7 Coaching through showing
Introduction to cognitivism
20 The Gestaltists on insight and problem solving
21 Pilbram, Miller & Gallanter on trial & error using TOTE
22 Bandura on role modelling and learning from others
Section 8 Coaching through stimulating
Introduction to neurolism
23 Hebb on memory and associative learning
24 Festinger on Cognitive Dissonance and dealing with strong convictions
25 Mezernich on the plastic brain
Section 9 Dealing with challenging behaviour
Introduction to challenging behaviour
26 Lewin on the freeze model and reshaping behaviour
27 Honey on behaviour modification
28 Hare on dealing with the psychopaths
Summary of Part One
Part 2 Taking it further: advanced coaching theories and models
Introduction
29 Bandler & Grinder on NLP and coaching
30 Bateson on the neuro-logical levels and how to understand feelings
31 Broadbent on filtering and understanding what information is absorbed
32 Brounstein’s five pillars of commitment
33 Costa & Kallick on the coach as a critical friend
34 De Bono on creativity and the Thinking Hats
35 Dilts on the Disney Creative Strategy
36 Egan on the Skilled Helper Model
37 Fournies’ coaching discussion plan
38 Gallwey’s Inner Game Coaching
39 Gardener on Multiple Intelligence
40 Gilbert & Whittleworth on solution-focused coaching and the OSCAR Model
41 Goleman on Emotional Intelligence
42 Grimley on the Seven C’s coaching model
43 Grinder on the New Behaviour Generator and realising the vision
44 Hale & Hutchinson’s INSIGHT coaching cycle
45 Hawkins’ CLEAR Model
46 Kabat-Zinn on Mindfulness and coaching
47 Landsberg on the Tao of Coaching
48 Lane & Corrie on purpose, perspective and process
49 McCleod’s STEPPPA model
50 McPhedran on creative coaching and the GENIUS model
51 Parsloe & Wray’s seven Golden Rules of Simplicity
52 Rogers on the six principles of coaching
53 Satir on Anchoring and self-coaching
54 Sweller on Cognitive Load Theory
55 Whitmore’s GROW Model
Summary of Part Two
Part 3 Coaching the organisation for better performance
Introduction
Section 10 Leadership coaching
Introduction to leadership
56 Adair on action centred leadership
57 Bass on transformational leadership
58 Boyatzis’ theory of self-directed learning
Section 11 Staying Ahead of Competitors
Introduction to the learning organisation
59 Pedlar, Burgoyne & Boydell on how to become a Learning Organisation
60 Argyris & Schȍn on using Triple-Loop Learning to stay ahead of competitors
61 Senge on the 5th Discipline
Section 12 Getting the Workplace Culture Right
Introduction to culture
62 Schein on the importance of values and beliefs
63 Steinhoff & Owens on how others might see the organisation
64 Handy on leadership and the Gods of Culture
Section 13 Being Better at Planning
Introduction to planning
65 Johnson & Scholes on the seven stages of strategic planning
66 The McKinsey Group on the seven key dimensions in an organisation
67 Bitner & Booms on the seven Ps of the marketing mix
Section 14 Managing Quality
Introduction to quality management
68 Juran on how to avoid losing customers
69 Deming on the fourteen points for quality management
70 Crosby on how to move from uncertainty to certainty
Section 15 Responding to Change
Introduction to managing change
71 Kotter on how to implement change through eight simple steps
72 Kubler-Ross on how change affects people
73 Fisher on how to guide people through transition
Section 16 Working Together
Introduction to team working
74 Belbin on what makes a good team
75 Tuckman on how teams develop
76 Adezis on how to be a good team manager
Summary of Part Three
The final word on coaching
Recommended reading
Index
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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