Living Well, Working Smart

by Mackey, Sue

• ISBN13: 9781887542289
• ISBN10: 1887542280
• Format: Paperback
• Copyright: 2005-08-31
• Publisher: Book Pub Network

Summary

EDUCATION AND EXPERIENCE - those quantifiable "hard" skills on your resume that "validate" your suitability for a certain job or career - are important to achieving professional success. But the benefits of education and experience can be neutralized if not complemented by another, just as essential set - that of "soft" skills. Soft skills are those that, when acquired and applied, influence attitude, behavior, and character in a positive way. They work synergistically with hard skills to create a powerful vehicle that moves you toward your goals. However, while hard skills are easily measured, soft skills are more difficult to assess and sometimes perceived as "open to interpretation" - a common rationale used by those who tend to apply these skills on a "sliding scale." In Living Well Working Smart, authors Sue Mackey and Laura Tonkin remove any ambiguity surrounding the validity and application of soft skills. For each soft skill they cite - forty-one in all, ranging fro

Table of Contents

Contents (Alphabetically)	v
Acknowledgments	vii
Introduction	ix
User's Guide	xiii
1. Problem Solving	1	(6)
2. Decision Making	7	(6)
3. Resolve or Manage Conflict	13	(6)
4. Negotiating	19	(6)
5. Accountability	25	(6)
6. Trust	31	(6)
7. Listening	37	(6)
8. Speaking	43	(6)
9. Writing	49	(6)
10. Reading	55	(6)
11. Commitment	61	(6)
12. Loyalty	67	(6)
13. Courage	73	(6)
14. Team	79	(8)
15. Leadership	87	(6)
16. Service to Others	93	(6)
17. Social Interaction	99	(8)
18. Table Manners	107	(6)
19. Personal Grooming and Attire	113	(6)
20. Basic Courtesies	119	(6)
21. Anger Management	125	(6)
22. Fear and Anxiety	131	(8)
23. Stress	139	(8)
24. Procrastination	147	(8)
25. Responsibility	155	(8)
26. Finances	163	(8)
27. Time Management	171	(8)
28. Self-Improvement	179	(8)
29. People Management	187	(8)
30. Prioritizing	195	(8)
31. Researching	203	(8)
32. Diversity	211	(8)
33. Flexibility/Adaptability	219	(6)
34. Observation	225	(6)
35. Honesty/Integrity	231	(6)
36. Respect	237	(8)
37. Project Planning	245	(8)
38. Organization	253	(8)
39. Adversity (Loss/Grief/Disappointment/Failure)	261	(8)
40. Support Others	269	(6)
41. Optimism/Positive Attitude	275	(6)
Conclusion: A Personal Note	281	(2)
Additional Resources Available Upon Request:	283