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9781265053420

Loose-Leaf Communicating at Work

by ;
  • ISBN13:

    9781265053420

  • ISBN10:

    1265053421

  • Edition: 13th
  • Format: Loose-leaf
  • Copyright: 2022-02-01
  • Publisher: MCGRAW HILL

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Supplemental Materials

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Table of Contents

Preface
 
Part One: Basics of Business and Professional Communication
Strategic Case: Sundown Bakery
 1: Communicating at Work
2: Communication, Culture, and Work

Part Two: Personal Skills
Strategic Case: Omnicom Marketing
 3: Listening
 4: Verbal and Nonverbal Messages
 5: Interpersonal Skills and Success
 6: Principles of Interviewing

 Part Three: Working in Groups
Strategic Case: Museum of Springfield
 7: Leading and Working in Teams
 8: Effective Meetings

Part Four: Making Effective Presentations 
Strategic Case: Fresh Air Sports
 9: Type of Business Presentations and Their Audiences
10: Developing and Organizing the Presentation
 11: Supporting the Presentation
 12: Delivering the Presentation
 
Appendix I: Interviewing Materials  
Appendix II: Business Writing
Appendix III: Problem-Solving Communication
Appendix IV: Sample Presentations
Appendix V: Crisis Communication
 
Glossary
Index

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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