Loose-Leaf for Human Relations in Organzations

by Lussier, Robert

• ISBN13: 9781260308822
• ISBN10: 1260308820
• Additional ISBN(s): 9780077720568, 9781259389887, 9781264069255
• Edition: 11th
• Format: Loose-leaf
• Copyright: 2018-04-10
• Publisher: McGraw-Hill Education
• More Book Details
• Purchase Benefits

Table of Contents

Part 1: Intrapersonal Skills: Behavior, Human Relations, and Performance

Chapter 1: Understanding Behavior, Human Relations, and Performance and Being Happy

Chapter 2: Personality, Stress, Learning, and Perception

Chapter 3: Attitudes, Self-Concept, Values, and Ethics

Part 2: Interpersonal Skills: The Foundation of Human Relations

Chapter 4: Communications, Emotions, and Criticism

Chapter 5: Dealing with Conflict

Part 3: Leadership Skills: Influencing to Help Yourself and Others Succeed

Chapter 6: Leading and Trust

Chapter 7: Motivating Performance

Chapter 8: Ethical Power and Politics 

Chapter 9: Networking and Negotiating

Part 4: Leadership Skills: Team and Organizational Behavior, Human Relations, and Performance

Chapter 10: Team Dynamics, Creativity and Problem Solving, and Decision Making

Chapter 11: Organizational Change and Culture

Chapter 12: Valuing Diversity and Inclusion Globally

Appendix A: Time, Career, and Etiquette Management

Appendix B: Applying Human Relations Skills