Loss Prevention and Security Procedures

by Fischer; Janoski

• ISBN13: 9780750696289
• ISBN10: 0750696281
• Format: Hardcover
• Copyright: 1999-12-13
• Publisher: Elsevier Science

Summary

Fischer and Janoski (Western Illinois University) review the foremost loss prevention and security issues facing both executive management and security practitioners. Discussion includes hiring practices, identification of problem areas, countermeasures to theft, bomb threats, labor disputes, and substance abuse.

Author Biography

Robert J. Fischer is Director of the Illinois Law Enforcement Executive Institute, a project of the Illinois Law Enforcement Training and Standards Board, and a professor of law enforcement and justice administration at Western Illinois University. He earned his Ph.D. in education administration from Southern Illinois University in 1981. Dr. Fischer is a member of the Academy of Security Educators and Trainers, and the International Police Association. Richard Janoski is a Corporate Security Investigator for Deere and Company in Illinois. Mr. Janoski has been an adjunct professor for the Department of Law Enforcement and Justice Administration at Western Illinois University for the past 14 years. He's also taught as an adjunct professor in the Department of Criminal Justice at St. Ambrose University and at Black Hawk Junior College. Mr. Janoski spent seven years on the Moline Illinois Police Department serving in both the patrol and detective divisions. He is a member of the American Society for Industrial Security and serves on Rock Island County, IL Jail Commission. He holds degrees from St. Ambrose University and Western Illinois University

Table of Contents

Preface	ix
Orientation to the Security Environment	1	(1)
Analysis of the Workplace: Facilities and Grounds	2	(1)
Definition of Authority	3	(4)
Loss-Prevention Strategies: Building Blocks for a Comprehensive Loss-Prevention Program	7	(8)
Relative Honesty	7	(1)
Security's Concerns	8	(1)
The Erosion of Honesty	9	(1)
Understanding Why Employees Steal	9	(1)
Hiring Honest Employees	10	(1)
Security/Loss Prevention's Role	11	(2)
Carson's Laws	13	(2)
Identification of Problem Areas	15	(46)
General Loss Concepts	15	(1)
Risk Management	15	(1)
Identification of Risks, or Threat Assessment	16	(3)
Risk Management Alternatives	19	(1)
Cost-Effectiveness	19	(1)
Special Problem Areas	20	(3)
Safety and Security	23	(1)
Computer Security	24	(5)
Liability Issues in Security	29	(8)
Workplace Violence and Homicide	37	(3)
High-Risk Workplace and Occupations	40	(1)
Controlling Access Points	41	(8)
Anticipation of the Unexpected	49	(1)
Hiring the ``Right'' Employee	50	(1)
Background Screening	51	(5)
Conclusion	56	(1)
Key Terms	56	(5)
Profile of a Thief	61	(10)
The Dishonest Employee	63	(3)
Management Responsibility in Loss Prevention	66	(2)
A Program for Internal Security	68	(3)
Countermeasures to Theft	71	(42)
Human Interaction	72	(2)
Security Intervention	74	(3)
Trigger Mechanisms	77	(2)
Physical and Electronic Safeguards	79	(4)
Outdoor Security	83	(1)
Confidential Numbering	84	(2)
Security Reinforcements for Deterring Theft	86	(1)
Policy on Theft	86	(2)
Policy on Physical Security	88	(1)
Policy on Information Security	88	(1)
Policy on Emergency Planning	89	(1)
Policy on Investigations	90	(1)
Preventing Thefts in Rural/Field Operations	90	(2)
Confronting a Theft Suspect	92	(1)
Industrial Environment	92	(2)
Retail Environment	94	(1)
Guidelines for Company Investigations	95	(6)
Law Enforcement Liaisons	101	(1)
Employee Awareness and Accountability	102	(6)
Key Terms	108	(5)
Loss-Prevention Surveys	113	(22)
Loss-Prevention Audits	116	(1)
Loss-Prevention Surveys	117	(1)
Objectives of the Survey	118	(1)
The Survey Process	118	(17)
Contract Versus Proprietary Security: What Direction?	135	(24)
The Security Organization	135	(1)
Determining the Need	136	(1)
Security's Place in the Organization	136	(2)
Nonintegrated Structures	138	(4)
Organizing the Security Function	142	(4)
Background	146	(13)
Pervasive Loss Prevention	159	(18)
``Top-Down'' Management	159	(1)
Establishing a Network	160	(3)
Procedural Controls	163	(9)
When Control Fail	172	(5)
Security Officer Training and Management's Responsibility	177	(22)
A Historical Perspective	177	(6)
Training	183	(2)
Certification and Regulation	185	(7)
Leadership	192	(3)
Conclusion	195	(4)
Bomb Threats	199	(30)
Planning	199	(4)
Receiving the Threat	203	(9)
Search Techniques	212	(9)
Receiving the First Bomb Threat	221	(2)
Mail Bombs	223	(2)
Conclusion	225	(4)
Labor Disputes	229	(28)
Types of Strikes	230	(2)
Security's Role	232	(1)
Right to Picket: the Overall Rules	233	(1)
Prestrike Planning	234	(9)
Strike	243	(7)
Poststrike	250	(2)
Physical Security Recommendations	252	(2)
General Security Recommendations	254	(1)
Conclusion	255	(2)
Special Event Security	257	(8)
Access Control	262	(1)
Conclusion	263	(2)
Security Reengineering	265	(32)
Abandon the ``Old School'' Way of Doing Things!	265	(1)
$ave the Company Money	266	(4)
The Future Role of Security	270	(3)
Security's Role in Executive Management	273	(2)
Global Growth	275	(1)
Technological Enhancements	276	(10)
Problem Solving	286	(5)
Diversity	291	(2)
Key Terms	293	(4)
Handling Substance Abuse Matters	297	(12)
Impact of Drug Use	299	(1)
Theft	299	(1)
Productivity, Quality Control, Accidents, and Injuries	299	(1)
Absenteeism and Turnover Rate	300	(1)
Personal Problems	300	(1)
Drug Testing	300	(3)
Spotting Drug Use	303	(3)
The Components of a Comprehensive Substance Abuse Program	306	(3)
Workplace Violence: Prevention and Intervention	309	(1)
Threat	309	(1)
Harassment	309	(1)
Attack	310	(1)
Sabotage	310	(1)
The Phenomenon of Workplace Violence	310	(2)
The Work Environment and Violence	312	(1)
Profiling Violent Behavior	313	(3)
Basic Levels of Violence	316	(1)
Preventing Workplace Violence	316