The Lost Art of Listening, Second Edition; How Learning to Listen Can Improve Relationships

  • ISBN13:


  • ISBN10:


  • Edition: 2nd
  • Format: Paperback
  • Copyright: 2009-02-16
  • Publisher: The Guilford Press

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
  • We Buy This Book Back!
    In-Store Credit: $3.15
    Check/Direct Deposit: $3.00
List Price: $18.08 Save up to $3.62
  • Rent Book $14.46
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 125,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.

Author Biography

Michael P. Nichols, PhD, Professor of Psychology at the College of William and Mary, is the author of Stop Arguing with Your Kids, among numerous other books. He is a well-known therapist and a popular speaker.

Table of Contents

Introductionp. 1
The Yearning to Be Understood
"Did You Hear What I Said?": Why Listening Is So Importantp. 9
"Thanks for Listening": How Listening Shapes Us and Connects Us to Each Otherp. 25
"Why Don't People Listen?": How Communication Breaks Downp. 42
The Real Reasons People Don't Listen
"When Is It My Turn?"-The Heart of Listening: The Struggle to Suspend Our Own Needsp. 73
"You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listeningp. 96
"Why Do You Always Overreact?!": How Emotionality Makes Us Defensivep. 111
Getting Through to Each Other
"Take Your Time-I'm Listening": How to Let Go of Your Own Needs and Listenp. 139
"I Never Knew You Felt That Way": Empathy Begins with Opennessp. 157
"I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivityp. 176
Listening in Context
"We Never Talk Anymore": Listening Between Intimate Partnersp. 205
"Nobody around Here Ever Listens to Me!": How to Listen and Be Heard within the Familyp. 235
From "Do I Have To?" to "That's Not Fair!": Listening to Children and Teenagersp. 252
"I Knew You'd Understand": Being Able to Hear Friends and Colleaguesp. 280
Epiloguep. 304
Indexp. 309
About the Authorp. 314
Table of Contents provided by Ingram. All Rights Reserved.

Rewards Program

Write a Review