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9780062015044

Louder Than Words

by
  • ISBN13:

    9780062015044

  • ISBN10:

    0062015044

  • Edition: Reprint
  • Format: Paperback
  • Copyright: 2011-03-08
  • Publisher: William Morrow & Co

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Summary

The secret is nonverbal intelligence-the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

Author Biography

Joe Navarro was a career FBI agent specializing in nonverbal communications and is now a lecturer and consultant for major companies worldwide. He has appeared on Hardball with Chris Matthews, the Today show, the CBS Early Show, CNN, Fox News, and other major media. He lives in Tampa, Florida. Toni Sciarra Poynter is a writer and editor living in New York City.

Table of Contents

Introductionp. vii
The Fundamentals of Nonverbal Intelligence
Influence at Your Fingertipsp. 3
The Comfort/Discomfort Paradigm: The Foundation of Nonverbal Intelligencep. 19
How the Body Talksp. 35
Applied Nonverbal Intelligence
The Power of Your Behaviorp. 81
The Power of How You Lookp. 103
Curbside Appeal: Managing How Your Organization is Perceivedp. 127
Situational Nonverbals: Best Practices for Best Resultsp. 159
Emotional Nonverbalsp. 189
What About Deception?p. 209
Afterwordp. 221
Acknowledgmentsp. 225
Bibliographyp. 229
Indexp. 233
Table of Contents provided by Ingram. All Rights Reserved.

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