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9781921573866

Love at First Sight - How to Make Your Prospects Fall in Love With You and Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips and Advice on Customer Service

by
  • ISBN13:

    9781921573866

  • ISBN10:

    1921573864

  • Format: Paperback
  • Copyright: 2009-03-30
  • Publisher: Lightning Source Inc

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

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Summary

Information is power you know that. But, how do you research the best Customer Service strategies, without spending too much of your time (and money) on it? The average person earns $ 1100 per week, which equates to $ 27 per hour. Trying to do the research yourself would take you at least 5 hours to come up with the best information, AND you ll have to do this on a regular basis to come up with the most up to date and current information. There has to be a different way to find the info you want! Well, yes there is we did all the research for you, combed through all the information and got down to the hard core of the 101 most up to date and best Facts, Hints, Tips and Advice here, in this book. The 101 of the most current, most actual and beneficial Facts, Hints, Tips and Advice you can find from experts in the field on Customer Service: - Getting to the Core of the Difference Your Business Makes - How to Have Customers Identify It - Dispelling the Myths of Customer Loyalty - Much of What We're Told is Not Fact, But Fiction - Give Good Customer Service Or Die - 5 Steps to Increasing and Maintaining Customer Base - How One Moment of Truth Builds Customer Loyalty Through the Behaviors of Your Employees - How to Help Your Staff Create "Seamless" Customer Service That Delights Your Customers - Avoid These 3 Mistakes, Watch a Business Flourish - Simple Ideas Pay Big Dividends - Understanding Emotional Triggers Means Customer Satisfaction and Greater Sales - Customer Loyalty - Businesses Can't Ignore the Value of Customer Satisfaction - Customer Service is the Answer to Your Business Problems During the Recession - Business Market Research Shows That Customer Service is Integral to Success ...And Much More...

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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