About the Authors | p. vii |
Introduction: The United Kingdom Story | p. 1 |
Low-Paid Work in the United Kingdom: An Overview | p. 15 |
Low Pay, Labor Market Institutions, and Job Quality in the United Kingdom | p. 41 |
"Just Like the Elves in Harry Potter": Room Attendants in United Kingdom Hotels | p. 96 |
Business Strategies, Work Organization, and Low Pay in United Kingdom Retailing | p. 131 |
Improving the Position of Low-Wage Workers Through New Coordinating Institutions: The Case of Public Hospitals | p. 168 |
Supply Chain Pressures and Migrant Workers: Deteriorating Job Quality in the United Kingdom Food-Processing Industry | p. 211 |
"It's Just the Nature of the Job at the End of the Day": Pay and Job Quality in United Kingdom Mass-Market Call Centers | p. 247 |
Low-Wage Work in the United Kingdom: Employment Practices, Institutional Effects, and Policy Responses | p. 284 |
Index | p. 327 |
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