macOS Support Essentials 11 - Apple Pro Training Series

by Arek Dreyer; Adam Karneboge

• ISBN13: 9780137345953
• ISBN10: 013734595X
• eBook ISBN(s): 9780137345878
• Additional ISBN(s): 9780136552192
• Format: Nonspecific Binding
• Copyright: 2021-03-08
• Publisher: Pearson Technology Group
• More Book Details
• Purchase Benefits

Summary

The Apple-Certified Way to Learn

macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers Big Sur. You’ll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service.

This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV).

This book includes the following content:

• Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
• Focused lessons that take you step by step through practical, real-world tasks
• A Web Edition that provides the full text of the book online

The Apple Pro Training Series is Apple’s official self-paced learning resource. Books in this series offer downloadable lesson files and an online version of the book. Additional information on this and other books in this series can be found at www.peachpit.com/apple. For more on certification, visit training.apple.com.

Author Biography

Arek Dreyer, an Apple Certified Trainer since 2002, delivers consulting, training, and integration services for customers around the world who use Apple devices in complicated environments.

Adam Karneboge has been an Apple Certified Trainer since 2003. Adam conducts technical training courses, and delivers consulting, deployment, and integration services to business, enterprise, and education clients. Arek and Adam have written and contributed to numerous Peachpit publications and Apple courses covering topics about macOS and iOS/iPad OS.

Table of Contents

About This Guide

Installation and Configuration

Lesson 1 Introduction to macOS

Lesson 2 Update, Upgrade, or Reinstall macOS

Lesson 3 Set Up and Configure macOS

Lesson 4 Use the Command-Line Interface

Lesson 5 Use macOS Recovery

Lesson 6 Update macOS 

User Accounts

Lesson 7 Manage User Accounts

Lesson 8 Manage User Home Folders

Lesson 9 Manage Security and Privacy

Lesson 10 Manage Password Changes

File Systems

Lesson 11 Manage File Systems and Storage

Lesson 12 Manage FileVault

Lesson 13 Manage Permissions and Sharing

Lesson 14 Use Hidden Items, Shortcuts, and File Archives

Data Management

Lesson 15 Manage System Resources

Lesson 16 Use Metadata, Siri, and Spotlight

Lesson 17 Manage Time Machine

Apps and Processes

Lesson 18 Install Apps 

Lesson 19 Manage Files

Lesson 20 Manage and Troubleshoot Apps

Network Configuration

Lesson 21 Manage Basic Network Settings

Lesson 22 Manage Advanced Network Settings

Lesson 23 Troubleshoot Network Issues

Network Services

Lesson 24 Manage Network Services

Lesson 25 Manage Host Sharing and Personal Firewall

System Management

Lesson 26 Troubleshoot Peripherals

Lesson 27 Manage Printers and Scanners

Lesson 28 Troubleshoot Startup and System Issues

Index