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9780814405284

Making Change Happen One Person at a Time

by
  • ISBN13:

    9780814405284

  • ISBN10:

    0814405282

  • Format: Hardcover
  • Copyright: 2000-09-01
  • Publisher: Amacom Books
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List Price: $27.95

Summary

Offers a simple approach to change management based on the premise that organizational change happens one person at a time. Discusses the different types of employees and how they react to change, equipping managers to effectively appraise the change situation in their own companies. DLC: Organizational change--Handbooks, manuals, etc.

Table of Contents

Preface: A Process for Making Change Happen ix
Acknowledgments xxiii
Introduction: Assessing the Personal Change Capacity of Your People 1(20)
Part One: The Assessment Process
Evaluating Five Factors
21(15)
Spotlighting the Two Key Measures of Change Response and Versatility
36(19)
Creating Profiles
55(18)
Identifying Group Change Capacity
73(13)
Analyzing Weak Links
86(17)
Drawing the Roadmap
103(24)
Part Two: Creating a Development and Coaching Plan
Setting the Stage for Successful, Change-Focused Development
127(14)
Providing Feedback That Facilitates Change Agendas
141(16)
Choosing the Development Options That Best Suit the Individual
157(18)
Implementing Change-Focused Coaching Techniques
175(18)
Part Three: Organizational Readiness, Individual Action
Assessing the Organization's Capacity to Support and Facilitate Change
193(23)
How Leaders at All Levels Can Make Change Happen
216(19)
Epilogue: Change Begins One Person at a Time...But It Adds Up 235(8)
Notes 243(6)
Further Readings 249(2)
Index 251

Supplemental Materials

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