Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

by Kate Cohen-Posey (Lakeland, FL )

• ISBN13: 9780470292570
• ISBN10: 0470292571
• Format: eBook
• Copyright: 2008-07-01
• Publisher: Wiley

Summary

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.

Table of Contents

Difficult People and the Art of Aikid++<$$$>

The Martial Arts-East Does Not Meet West

Verbal Arts; Instinctual Reactions

Turning The Spotlight

Response vs. Reaction

Acting As If-The Art Of Confirming

The Art of Agreement

Speak It As You Want It

Counting on Compliments

Drama Is Worth a Thousand Words

Reverse Resistance with Psychology

Exercise

All Purpose Confirmations

Asking Questions-The Art Of Inquiry

Dialogues

Pseudo Questions

Asking Questions to Avoid Assumptions

Asking Hidden Questions to Promote Contemplation

The Spotlight Effect

Asking Questions to Prevent Prying

Asking Questions to Evoke Inquiry

Asking Questions that Give People a False Choice

Asking Questions that Predict Success

Exercise

All Purpose Questions

Active Listening-The Art Of Understanding

How Listening Became "Active;"

Obedient Listening

The Amazing Mirror Mind

Therapeutic Triangles-Reflect Harsh Words Away from Targets

Narrating Behavior and Diction

Naming the Game

Filial Therapy Narrations

Refinement of Active Listening

Active Listening Add-ons

Active Listening for Empowerment

Exercise

The Advantages of Active Listening

Hypnosis & Humor-The Art Of Evoking

Modern Hypnotherapy

Hypnotic Basics in the Verbal Arts

Advanced Hypnotic Patterns

Exercise

The Comedy Connection

Taking a Stand by Opposing

The I-Position

Taking a Stand Effortlessly

Disagreeing Effortlessly

Handling a Backlash

Buber Takes a Stand

Teaching Positive Speaking To Clients

Positive Speaking Training Steps

Aikid++ Cross Training

Positive Speaking for Inter-Personal Issues

Interference from Inner Bullies

The Limits of Positive Speaking

The Goals of Positive Speaking

Maintaining Balance with "High Wire Families"

Workshops on Positive Speaking

Possible Titles

Program Description

Learning Objectives

Materials

Scripted Program Outline

Quiz

Feedback Form

Handout

Quiz Answers

Verbal Arts Terms

All Purpose, One-Liners

Psychotherapy Approaches Referenced in this Text

References

Index

Table of Contents provided by Publisher. All Rights Reserved.