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List of Tables | p. ix |
Introduction: Making Public Services Management Critical | p. 1 |
Rethinking the Background | |
From Collective Struggle to Customer Service: The Story of How Self-Help and Mutual Aid Led to the Welfare State and Became Co-Opted in Market Managerialism | p. 11 |
Toward Unprincipled Public Service: Critical Ideology, the Fetish of Capitalism, and Some Thoughts on the Future of Governance | p. 24 |
Sheep in Wolf's Clothing: Schools, Managerialism, and Altering Ideologies | p. 38 |
Public Sector Management? But We're Academics, We Don't Do That Sort of Thing! | p. 55 |
Critique of Mainstream Orthodoxy | |
The Inevitability of Professions? | p. 71 |
Critical Risk Management: Moral Entrepreneurship in the Management of Patient Safety | p. 86 |
Public Participation in State Governance from a Social-Theoretical Perspective | p. 102 |
Marketing the Unmarketable: The Vlaams Belang, a "Party Unlike Any Other" | p. 119 |
A Critical Realist Analysis of Institutional Change in the Field of US Nursing Homes | p. 134 |
Radical Alternatives | |
Critical Leadership Theorizing and Local Government Practice | p. 157 |
Individual Patient Choice in the English National Health Service: The Case for Social Fantasy Seen from Psychoanalytic Perspective | p. 176 |
From Metaphor to Reality: A Critical View of Prisons | p. 192 |
Queer(y)ing Voluntary Sector Services: An Example from Health Promotion | p. 207 |
The Contribution of Existentialist Thinking to Public Services Management | p. 219 |
Adding Value to Critical Public Services Management | p. 236 |
Conclusion: What is to be Done? On the Merits of Micro-Revolutions | p. 250 |
Contributors | p. 259 |
Index | p. 265 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.