Management Control Systems Performance Measurement, Evaluation and Incentives

by Merchant, Kenneth; Van der Stede, Wim

• ISBN13: 9780273737612
• ISBN10: 0273737619
• Edition: 3rd
• Format: Paperback
• Copyright: 2011-11-22
• Publisher: Pearson

Summary

An ideal guide to this complex and multidimensional subject for upper level undergraduates, postgraduates and practising professionals.

Author Biography

Kenneth A. Merchant is the Deloitte & Touche LLP Chair of Accountancy at the University of Southern California. He is well-known internationally in the field of management accounting, and is a part-time research professor at the University of Maastricht.

Wim A. Van der Stede is Professor of Management Accounting at the London School of Economics and Political Science. An author and teacher, he brings a European perspective and a wealth of experience to this book.

 

Table of Contents

PART I: The Control function of Management
1        Management and Control

PART II: Management Control alternatives and their effects
2        Results Controls
3        Action, Personnel, and Cultural Controls
4        Control System Tightness
5        Control System Costs
 6        Designing and Evaluating Management Control Systems

PART III: Financial Results Control Systems
7        Financial Responsibility Centers
8        Planning and Budgeting
9        Incentive Systems         

PART IV: Performance measurement issues and their effects
10      Financial Performance Measures and their Effects
11      Combinations of Measures and Other Remedies to the Myopia Problem
12      Using Financial Results Control in the Presence of Uncontrollable Factors         

PART V: Corporate Governance, Important Control-related roles and Ethics
13      Corporate Governance and Boards of Directors
14      Controllers and Auditors
15      Management Control-Related Ethical Issues and Analyses       

PART VI: Significant Situational influences on management control systems
16      The Effects of Environmental Uncertainty, Organizational Strategy, and
           Multinationality on Management Control Systems
17      Management Control in Non-Profit Organizations

Index