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Bruce Evans is the EMS Chief at the North Las Vegas Fire Department in Las Vegas, Nevada. Mr. Evans is an NFPA Fire Instructor III and coordinates the College of Southern Nevada’s Fire Technology programs teaching various fire and EMS topics. Bruce has over 25 years experience in a variety of EMS settings. Bruce is an adjunct faculty of the National Fire Academy in the EMS, Incident Management, and Terrorism Training programs. He holds a Masters degree in Public Administration, Bachelors degree in Education, and Associates in Fire Management. Bruce is a certified faculty for the International Public Safety Leadership and Ethics training with Phi theta Kappa. Mr. Evans publishes the bi-monthly column EMS Viewpoints in Fire Chief Magazine and is on the editorial board of for the Journal of Emergency Medical Services. He is also a board member for the Cyanide Treatment Coalition.
Jeff T. Dyar, B.S. NREMT started his career as a volunteer EMS provider in a small rural town, 36 years ago. As with many idealistic and motivated young persons at the time, he was consumed and captured forever by the television show, “Emergency”. Not long after becoming an EMT he enlisted and served as a combat medic during the Vietnam war. Jeff describes himself as first a teacher and then a provider and has held positions in public, private, military, and federal capacities focusing on EMS. Known as the architect of EMS management programs at the National Fire Academy, he spent nearly twelve years in the post of Program Chair for EMS in Emmitsburg, Maryland. He also responded with FEMA to dozens of national emergencies and achieved the level of Chief of Operations at the National Interagency Operation Center in Washington, D.C. Over the years James O. Page mentored and tormented him to bring leadership and meaning to national EMS. Advocating partnerships and breaking down walls is his forte and many a student attending courses at NFA remember him saying, “What opportunity does this situation or problem offer you?” In 1999 Jeff received the James O. Page Award for contributions to advancing EMS on a national level, given by the EMS Section of the International Association of Fire Chiefs.Ironically, Jeff and his wife Val, landed back in a small rural town in Colorado, where he serves on the Board of Directors of a fire protection district providing ALS level EMS services to a 258 square mile response area.
| Preface | |
| Government Structure and EMS | |
| The Beginning of EMS | |
| The History of Prehospital Emergency Medicine | |
| Federal Initiatives | |
| The EMS System | |
| The EMS Agenda for the Futur | |
| eFederal Government and EMS | |
| Department of Transportation/National Highway Traffic Administration | |
| Office of Domestic Preparedness | |
| Health and Human Services | |
| Federal Communications Commission | |
| State Organizations and Activities | |
| State InitiativesState EMS Offices | |
| County and Local Governments | |
| Other Government Interactions | |
| Professional Organizations | |
| Management Organizations | |
| Unions and Labor Groups | |
| Trade and Advocacy Groups | |
| Physicians Groups | |
| Aeromedical Associations | |
| Standards Setting Organizations | |
| Accreditation Agencies with EMS Interest | |
| Provider Associations | |
| Lobby OrganizationsVolunteers | |
| Strategic Planning for EMS | |
| Benefits of Strategic Planning | |
| Setting the Stage for Strategic Planning | |
| Overview of a Strategic Plan | |
| Balanced Scorecard | |
| Contingency Model of Strategic Planning | |
| Planning Processes | |
| Clearly Defined Mission and Vision | |
| Brainstorming | |
| SWOT AnalysisHow to Use a SWOT Analysis | |
| Internal Characteristics: Strengths and Weaknesses | |
| External Characteristics: Opportunities and Threats | |
| Clearly Defined Goals and Objectives | |
| Costing Out Planning Process | |
| Economies of Scale | |
| Work Load Indicators | |
| Capital Expenses | |
| Operating Expenses | |
| Facility Cost | |
| Capital Equipment Cost | |
| Personnel Cost | |
| Problem Research Techniques | |
| Who Is Involved with the Problem or Budget Item? | |
| Project and Program Management | |
| Tools for Strategic PlanningCritical Path Method | |
| PERTStrategic Plan as a Living Document | |
| Business Plan | |
| Strategic Quality Planning at the State of Regional Level | |
| State and Regional Vision | |
| Strategic Quality Planning Structure | |
| Manager to Leader | |
| Origins of Management | |
| The Role of Management | |
| Values Statements | |
| Culture | |
| Managing Power | |
| Management Defined | |
| Basic Management Skills | |
| Management Processes | |
| Employee Needs, What Employees Want | |
| Increase Supervisor/Subordinate Communication | |
| Foster a Supportive Work Environment | |
| Delegate Tasks When Appropriate | |
| Institute Sound Performance Appraisal and Coaching Programs | |
| Motivation and Building Teams | |
| Foundations of Motivation | |
| Team Building and Participation | |
| LeadershipWhat is the Same? | |
| What is Different? | |
| Leadership Defined | |
| Establishing Vision for the Organization | |
| Leadership Styles | |
| Competency | |
| Communication | |
| Managing E-mail | |
| Communicating with People | |
| Conflict Resolution | |
| Ethics and the Leader | |
| Succession Planning | |
| Coaching | |
| Mentoring | |
| Leadership Failures | |
| Why EMS Leadership Fails and Why EMS Teams Fail | |
| Injury Prevention and EMS | |
| Introduction to Injury Prevention | |
| History of Injury Prevention | |
| Injury Prevention Programs | |
| Databases and Injury Prevention | |
| Science of Injury Prevention | |
| Public Health Model | |
| Epidemiological Model | |
| Haddon Matrix | |
| Access, Interpret, Use, and Present Injury Data | |
| Framing an Injury Problem | |
| Finding Data to Define the Injury Problem | |
| Federal Cost Tracking | |
| Interventions | |
| The Spectrum of Prevention | |
| Putting It to Action | |
| Injury Prevention Leadership | |
| Implementing These Strategies at the Community Level | |
| Funding Strategies | |
| Collaborative ApproachesBest Practices in Injury Prevention | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
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