Management Information Systems: Activebook Version 1.0

by Laudon, Kenneth C.; Laudon, Jane P.

• ISBN13: 9780130663559
• ISBN10: 0130663557
• Edition: 7th
• Format: Paperback
• Copyright: 2002-02-01
• Publisher: Pearson College Div

Summary

This interactive, online, digital book uses multimedia resources to greatly enhance the learning experience. With relevant coverage of today's Digital Firm that is fully integrated throughout the 7th edition of Management Information Systems, the authors clearly illustrate the impact of information technology on business through vivid examples, engaging and interactive exercises, and the most current information. A five-part organization covers organizations, management and the networked enterprise; information technology infrastructure; building information systems in the digital firm; management and organizational support systems for the digital firm; and managing information systems in the digital firm.

Table of Contents

Managing the Digital Firm	1	(28)
What's Ahead	1	(2)
Objectives	3	(1)
Gearing Up	3	(1)
Why Information Systems?	3	(9)
Video Example	4	(2)
Active Example	6	(1)
Active Poll	6	(2)
Active Example	8	(1)
Active Exercise	9	(3)
Active Concept Check	12	(1)
Contemporary Approaches to Information Systems	12	(2)
Active Concept Check	13	(1)
Toward the Digital Firm: The New Role of Information Systems in Organizations	14	(8)
Active Example	16	(5)
Active Example	21	(1)
Active Concept Check	22	(1)
Learning to Use Information Systems: New Opportunities with Technology	22	(4)
Active Exercise	25	(1)
Active Concept Check	26	(1)
Management Wrap-Up	26	(3)
Information Systems in the Enterprise	29	(26)
What's Ahead	29	(2)
Objective	31	(1)
Gearing Up	31	(1)
Key System Applications in the Organization	31	(9)
Active Example	34	(6)
Active Concept Check	40	(1)
Systems from a Functional Perspective	40	(4)
Active Example	41	(1)
Active Example	41	(2)
Active Exercise	43	(1)
Active Concept Check	44	(1)
Integrating Functions and Business Processes: Enterprise Systems and Industrial Networks	44	(9)
Active Exercise	48	(1)
Active Example	48	(3)
Active Exercise	51	(2)
Active Concept Check	53	(1)
Management Wrap-Up	53	(2)
Information Systems, Organizations, Management, and Strategy	55	(32)
What's Ahead	55
Objectives	57	(1)
Gearing Up	57	(1)
Active Exercise	58	(5)
Organizations and Information Systems	8	(56)
Active Example	63	(1)
Active Concept Check	63	(1)
The Changing Role of Information Systems in Organizations	64	(5)
Active Example	65	(4)
Active Concept Check	69	(1)
Managers, Decision Making, and Information Systems	69	(5)
Active Poll	70	(4)
Active Concept Check	74	(1)
Information Systems and Business Strategy	74	(11)
Active Example	77	(1)
Active Exercise	77	(1)
Active Example	77	(1)
Active Exercise	78	(7)
Active Concept Check	85	(1)
Management Wrap-Up	85	(2)
The Digital Firm: Electronic Commerce and Electronic Business	87	(28)
What's Ahead	87	(1)
Objectives	89	(1)
Gearing Up	89	(2)
Electronic Commerce, Electronic Business, and the Emerging Digital Firm	88	(6)
Active Exercise	91	(3)
Active Concept Check	94	(1)
Electronic Commerce	94	(11)
Active Exercise	95	(1)
Active Exercise	96	(1)
Active Exercise	97	(1)
Video Exercise	98	(4)
Active Example	102	(1)
Active Poll	103	(2)
Active Concept Check	105	(1)
Electronic Business and the Digital Firm	105	(6)
Video Exercise	106	(1)
Active Example	107	(1)
Active Exercise	108	(1)
Video Exercise	109	(2)
Active Concept Check	111	(1)
Management Challenges and Opportunities	111	(2)
Active Example	112	(1)
Active Poll	112	(1)
Active Concept Check	113	(1)
Management Wrap-Up	113	(2)
Managing Hardware Assets	115	(24)
What's Ahead	115	(2)
Objectives	117	(1)
Gearing Up	117	(1)
Computer Hardware and Information Technology Infrastructure	117	(7)
Active Exercise	122	(2)
Active Example	124	(1)
Active Concept Check	124	(1)
Storage, Input, and Output Technology	124	(6)
Active Example	126	(1)
Active Exercise	127	(2)
Active Poll	129	(1)
Active Concept Check	130	(1)
Categories of Computers and Computer Systems	130	(3)
Active Example	132	(1)
Active Exercise	132	(1)
Active Example	133	(1)
Active Concept Check	133	(1)
Managing Hardware Assets	133	(3)
Active Exercise	134	(1)
Active Exercise	135	(1)
Active Example	136	(1)
Active Concept Check	136	(1)
Management Wrap-Up	136	(3)
Managing Software Assets	139	(28)
What's Ahead	139	(2)
Objectives	141	(1)
Gearing Up	141	(1)
What Is Software?	141	(2)
Active Concept Check	143	(1)
System Software	143	(6)
Active Example	147	(1)
Active Example	148	(1)
Active Concept Check	148	(1)
Application Software	149	(8)
Active Exercise	150	(1)
Active Exercise	151	(3)
Active Example	154	(1)
Active Poll	155	(1)
Active Example	156	(1)
Active Concept Check	157	(1)
Contemporary Tools for Software Development	157	(5)
Active Example	161	(1)
Active Exercise	161	(1)
Active Concept Check	162	(1)
Managing Software Assets	162	(2)
Active Exercise	163	(1)
Active Concept Check	164	(1)
Management Wrap-Up	164	(3)
Managing Data Resources	167	(26)
What's Ahead	167	(2)
Objectives	169	(1)
Gearing Up	169	(1)
Organizing Data in a Traditional File Environment	169	(4)
Active Exercise	172	(1)
Active Concept Check	173	(1)
The Database Approach to Data Management	173	(8)
Active Example	179	(2)
Video Exercise	181	(1)
Active Concept Check	181	(1)
Creating a Database Environment	181	(4)
Active Exercise	182	(3)
Active Concept Check	185	(1)
Database Trends	185	(6)
Active Example	186	(1)
Active Exercise	186	(2)
Active Example	188	(2)
Active Example	190	(1)
Active Concept Check	190	(1)
Management Wrap-Up	191	(2)
Telecommunications and Networks	193	(22)
What's Ahead	193	(2)
Objectives	195	(1)
Gearing Up	195	(1)
The Telecommunications Revolution	195	(1)
Active Exercise	195	(1)
Active Exercise	196	(1)
Active Concept Check	196	(1)
Components and Functions of a Telecommunications System	196	(7)
Active Example	198	(3)
Active Exercise	201	(1)
Active Example	201	(2)
Active Concept Check	203	(1)
Communications Networks	203	(6)
Active Example	205	(4)
Active Exercise	209	(1)
Active Example	209	(1)
Active Concept Check	209	(1)
Electronic Commerce and Electronic Business Technologies	209	(3)
Active Example	210	(1)
Active Exercise	211	(1)
Active Concept Check	212	(1)
Management Wrap-Up	212	(3)
The Internet and the New Information Technology Infrastructure	215	(28)
What's Ahead	215	(2)
Objectives	217	(1)
Gearing Up	217	(1)
The New Information Technology (IT) Infrastructure for the Digital Firm	217	(3)
Active Example	218	(2)
Active Exercise	220	(1)
Active Concept Check	220	(1)
The Internet: Information Technology Infrastructure for the Digital Firm	220	(6)
Active Example	221	(3)
Active Exercise	224	(2)
Active Concept Check	226	(1)
The World Wide Web	226	(9)
Active Exercise	228	(1)
Active Example	228	(2)
Active Example	230	(2)
Active Example	232	(2)
Active Exercise	234	(1)
Active Concept Check	235	(1)
Support Technology for Electronic Commerce and Electronic Business	235	(3)
Active Exercise	238	(1)
Active Concept Check	238	(1)
Management Issues and Decisions	238	(3)
Active Example	240	(1)
Active Concept Check	241	(1)
Management Wrap-Up	241	(2)
Redesigning the Organization with Information Systems	243	(28)
What's Ahead	243	(3)
Objectives	245	(1)
Gearing Up	246	(1)
Systems as Planned Organizational Change	246	(6)
Active Example	251	(1)
Active Concept Check	251	(1)
Business Process Reengineering and Total Quality Management (TQM)	252	(4)
Video Example	254	(2)
Active Concept Check	256	(1)
Overview of Systems Development	256	(5)
Active Example	257	(3)
Active Example	260	(1)
Active Concept Check	260	(1)
Alternative System-building Approaches	261	(8)
Active Exercise	265	(1)
Active Example	265	(1)
Active Example	266	(2)
Active Exercise	268	(1)
Active Concept Check	269	(1)
Management Wrap-Up	269	(2)
Understanding the Business Value of Systems and Managing Change	271	(24)
What's Ahead	271	(2)
Objectives	273	(1)
Gearing Up	273	(1)
Understanding the Business Value of Information Systems	273	(9)
Active Exercise	279	(2)
Active Exercise	281	(1)
Active Concept Check	282	(1)
The Importance of Change Management in Information System Success and Failure	282	(7)
Active Example	282	(1)
Active Example	283	(1)
Active Poll	283	(5)
Active Poll	288	(1)
Active Exercise	288	(1)
Active Example	289	(1)
Active Concept Check	289	(1)
Managing Implementation	289	(4)
Active Exercise	291	(2)
Active Concept Check	293	(1)
Management Wrap-Up	293	(2)
Managing Knowledge: Knowledge Work and Artificial Intelligence	295	(28)
What's Ahead	295	(2)
Objectives	297	(1)
Gearing Up	297	(1)
Knowledge Management in the Organization	297	(3)
Active Example	298	(2)
Active Concept Check	300	(1)
Information and Knowledge Work Systems	300	(9)
Active Exercise	303	(1)
Active Exercise	304	(1)
Active Example	305	(3)
Active Example	308	(1)
Active Concept Check	309	(1)
Artificial Intelligence	309	(6)
Active Exercise	310	(5)
Active Concept Check	315	(1)
Other Intelligent Techniques	315	(5)
Active Example	317	(3)
Active Example	320	(1)
Active Concept Check	320	(1)
Management Wrap-Up	320	(3)
Enhancing Management Decision Making	323	(22)
What's Ahead	323	(3)
Objectives	325	(1)
Gearing Up	325	(1)
Decision-Support Systems (DSS)	326	(8)
Active Example	327	(2)
Active Exercise	329	(1)
Active Example	330	(1)
Active Example	331	(1)
Video Example	332	(1)
Active Example	333	(1)
Active Example	334	(1)
Active Concept Check	334	(1)
Group Decision-Support Systems (GDSS)	334	(5)
Active Poll	338	(1)
Active Concept Check	339	(1)
Executive Support in the Enterprise	339	(4)
Active Example	342	(1)
Active Concept Check	343	(1)
Management Wrap-Up	343	(2)
Information Systems Security and Control	345	(28)
What's Ahead	345	(2)
Objectives	347	(1)
Gearing Up	347	(1)
System Vulnerability and Abuse	347	(7)
Active Example	349	(1)
Active Exercise	350	(1)
Active Exercise	351	(1)
Active Example	351	(3)
Active Concept Check	354	(1)
Creating a Control Environment	354	(10)
Active Exercise	357	(2)
Active Example	359	(1)
Active Exercise	360	(3)
Active Exercise	363	(1)
Active Concept Check	363	(1)
Ensuring System Quality	364	(7)
Active Exercise	368	(2)
Active Example	370	(1)
Active Concept Check	371	(1)
Management Wrap-Up	371	(2)
Ethical and Social Impact of Information Systems	373	(24)
What's Ahead	373	(2)
Objectives	375	(1)
Gearing Up	375	(1)
Understanding Ethical and Social Issues Related to Systems	375	(3)
Active Example	378	(1)
Active Concept Check	378	(1)
Ethics in an Information Society	378	(3)
Active Example	379	(1)
Active Exercise	380	(1)
Active Poll	380	(1)
Active Exercise	381	(1)
Active Concept Check	381	(1)
The Moral Dimensions of Information Systems	381	(15)
Active Exercise	384	(1)
Active Example	384	(2)
Active Exercise	386	(1)
Active Example	386	(1)
Active Poll	387	(5)
Active Exercise	392	(2)
Active Example	394	(1)
Active Concept Check	395	(1)
Management Wrap-Up	396	(1)
Managing International Information Systems	397	(20)
What's Ahead	397	(2)
Objectives	399	(1)
Gearing Up	399	(1)
The Growth of International Information Systems	399	(5)
Active Example	401	(1)
Active Example	402	(1)
Active Example	403	(1)
Active Exercise	403	(1)
Active Concept Check	404	(1)
Organizing international Information Systems	404	(3)
Active Poll	405	(1)
Active Concept Check	406	(1)
Managing Global Systems	407	(3)
Active Concept Check	410	(1)
Technology Issues and Opportunities for Global Value Chains	410	(4)
Active Exercise	412	(1)
Active Example	412	(1)
Active Example	413	(1)
Active Exercise	414	(1)
Active Concept Check	414	(1)
Management Wrap-Up	414	(3)
International Case Studies	417