Management and Organisations in Social Work

by Trish Hafford-Letchfield

• ISBN13: 9781844452163
• ISBN10: 1844452166
• Edition: 2nd
• Format: Paperback
• Copyright: 2009-04-15
• Publisher: Learning Matters

Summary

This fully-revised and updated second edition looks at the study of social work management and organisations, focusing on relationships with crucial partners such as central government agencies, local partners and other social care organisations. Through an examination of current research and practice, the author explores the relationships between ideology, professional and personal values and decision-making in organisational culture. Included in the text are case studies, activities and further reading lists to aid learning.

Author Biography

About the Author Trish Hafford-Letchfield teaches at Middlesex University on pre and post-qualifying programmes in social work. She has several years experience of managing adult services in the statutory sector and is currently Chair of a voluntary sector agency for Older People. Trish has written several articles and books on management and organisational issues and has a particular interest in social inclusion issues in social work and social care. She is currently researching the lifelong learning of Older People using Social Care Services. Series Editors Professor Jonathan Parker is Head of Social Work and Learning Disability at Bournemouth University and, with colleagues, has developed the Centre of Social Work and Social Care Research. He is currently Vice-Chair of the Joint University Council Social Work Education Committee. Greta Bradley is a senior lecturer in social work at the University of York. Her academic interests are in community care and workforce studies in social work. Her most recent research is on aspects of sustainable practice in social work. Greta is a former Editor of Practice.

Table of Contents

Acknowledgements	p. vii
Introduction	p. ix
The nature of organisations delivering social work and social care: structure and cultures	p. 1
Management, leadership and change management in social care	p. 21
Working within the organisational performance and regulatory framework: quality assurance systems	p. 37
Service user involvement and customer care	p. 61
Resource management in social care organisations	p. 79
The organisational equalities framework	p. 99
Dignity at work	p. 117
Learning organisations	p. 133
Conclusion	p. 143
Glossary	p. 145
References	p. 151
Index	p. 169
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