Management Skills A Jossey-Bass Reader

by Jossey-Bass Publishers

• ISBN13: 9780787973414
• ISBN10: 0787973416
• Edition: 1st
• Format: Paperback
• Copyright: 2004-11-25
• Publisher: Jossey-Bass

Summary

Management Skills contains the best thinking from the biggest names in business management on a wide range of subjects including leadership, shaping the work environment, change, communicating, hiring and motivating employees, leading teams, and much more. The author list of this invaluable resource reads like a who's who of business management. This extraordinary collection features chapters from Robert R. Albright, David Batstone, Warren Bennis, Lee G. Bolman, Richaurd Camp, David R. Caruso, Terrene E. Deal, Christina A. Douglas, Peter Drucker, Deborah L. Duarte, Michael Finley, J. Davidson Frame, Bill George, T. George Harris, Todd D. Jick, Rosabeth Moss Kanter, James M. Kouzes, Edward E. Lawler III, Patrick Lencioni, Clinton O. Longenecker, David H. Maister, Marick F. Masters, Cynthia D. McCauley, Patrick J. McKenna, Henry Mintzberg, Dana M. Muir, David A. Nadler, Mark B. Nadler, Burt Nanus, Parker J. Palmer, Terry Pearce, Jeffrey Pfeffer, Barry Z. Posner, Robert E. Quinn, Kathleen Kelley Reardon, Harvey Robbins, Peter Salovey, Steven B. Sample, Jack L. Simonetti, Douglas K. Smith, Nancy Tennant Snyder, Barry A. Stein, Robert I. Sutton, and Mary E. Vielhaber.

Author Biography

Jossey-Bass is a leading educational publisher, whose books have been cited for excellence by major education associations--the American Educational Research Association, the National School Boards Association, and the American Educational Studies Association. The Jossey-Bass Education Reader series offers both the student and practitioner collections of vital information on various topics in education.

Table of Contents

Preface	xiii
Acknowledgments	xix
Part One: What Makes a Great Manager?	1	(130)
Leadership Is Authenticity, Not Style	3	(18)
Bill George
Credibility Is the Foundation of Leadership	21	(20)
James M. Kouzes
Barry Z. Posner
Management vs. Leadership	41	(12)
Warren Bennis
Burt Nanus
Rounding Out the Manager's Job	53	(38)
Henry Mintzberg
The New Managerial Work	91	(22)
Rosabeth Moss Kanter
The Postcapitalist Executive: An Interview with Peter F. Drucker	113	(18)
T George Harris
Part Two: Creating and Shaping the Work Environment	131	(198)
Seven Practices of Successful Organizations	133	(44)
Jeffrey Pfeffer
Hire the Right People	177	(24)
Edward E. Lawler III
Managing the Interview Process	201	(24)
Richard Camp
Mary E. Vielhaber
Jack L. Simonetti
Employment Law from a Manager's Perspective	225	(31)
Dana M. Muir
Pick Relevant Metrics	256	(23)
Douglas K. Smith
How Change Really Comes About	279	(36)
Rosabeth Moss Kanter
Barry A. Stein
Todd D. Jick
Learning to Lead Change: The New Principles for CEOs and Companies	315	(14)
David A. Nadler
Mark B. Nadler
Part Three: Communicating, Leading, and Motivating People	329	(146)
The Manager as Politician	331	(25)
Lee G. Bolman
Terrence E. Deal
Artful Listening	356	(17)
Steven B. Sample
Establish Competence and Build Trust	373	(23)
Terry Pearce
Read People: Identifying Emotions	396	(10)
David R. Caruso
Peter Salovey
The Seven Essentials of Encouraging	406	(17)
James M. Kouzes
Barry Z. Posner
Motivating and Satisfying Excellent Individuals	423	(27)
Edward E. Lawler III
How to Give Feedback	450	(8)
Harvey Robbins
Michael Finley
Developmental Relationships	458	(17)
Cynthia D. McCauley
Christina A. Douglas
Part Four: Getting the Work Done	475	(102)
The Call for Results	477	(11)
Clinton O. Longenecker
Jack L. Simonetti
Operating Within the Realities of Organizational Life	488	(33)
J. Davidson Frame
Solving the Problem of Bad Meetings	521	(25)
Patrick Lencioni
Politically Astute Negotiating	546	(18)
Kathleen Kelley Reardon
Deal with Your Crises	564	(13)
Patrick J. McKenna
David H. Maister
Part Five: Leading Complex Organizational Processes	577	(108)
Dealing with Conflict	579	(27)
Marick F. Masters
Robert R. Albright
Overcoming the Five Dysfunctions of a Team	606	(25)
Patrick Lencioni
Myths and Realities of Leading Virtual Teams	631	(28)
Deborah L. Duarte
Nancy Tennant Synder
Building Companies Where Innovation Is a Way of Life	659	(26)
Robert I. Sutton
Part Six: Sustaining the Great Manager	685	(46)
Leading from Within	687	(18)
Parker J. Palmer
Reflective Action	705	(16)
Robert E. Quinn
From Success to Significance	721	(5)
David Batstone
If Not Me, Then Who? If Not Now, When?	726	(5)
Bill George
Notes and References	731	(19)
Name Index	750	(5)
Subject Index	755