Managers As Mentors Building Partnerships for Learning

by BELL, CHIP R.

• ISBN13: 9781609947101
• ISBN10: 160994710X
• Edition: 3rd
• Format: Paperback
• Copyright: 2013-06-03
• Publisher: Berrett-Koehler Publishers

Summary

Managers As Mentors is a rapid-fire read and a provocative guide to helping associates grow and adapt in today's tumultuous organizations. This new edition has been thoroughly revised and updated. Chip Bell and Marshall Goldsmith place increased emphasis on the mentor as a learning catalyst for the protégé rather than someone who simply hands down knowledge-crucial for younger workers who prize growth opportunities even more than prior generations and who tend to distrust hierarchy. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs from organizations like The Nature Conservancy and Bloomin' Brands, who relate key mentoring experiences in their lives. The new chapters cover topics like the role of mentoring in spurring innovation and mentoring a diverse and dispersed workforce accustomed to interacting and getting information digitally. Also new to this edition is The Mentor's Toolkit, six resources to help in developing the mentor-protégé relationship. This hands-on guide takes the mystery out of effective mentoring, teaching leaders to be the kind of confident coaches integral to learning organizations.

Author Biography

Chip R. Bell is senior partner of the Chip Bell Group and former director of management and organization development for NCNB (now Bank of America). A renowned keynote speaker and trainer, he is the author or coauthor of several bestselling books, including, most recently, Wired and Dangerous.

Table of Contents

Beginning Our Journey

Part I: Mentoring Is . . .
Chapter 1: Panning for Insight: The Art of Mentoring
Chapter 2: Mentoring in Action: The Act of Mentoring Up Close
Chapter 3: Assessing Your Mentoring Talents: A Self-Check Scale
Chapter 4: Case Study: Every Knock’s a Boost: An Interview with Mark Tercek, CEO of The Nature Conservancy

Part II: Surrendering––Leveling the Learning Field
Chapter 5: Kindling Kinship: The Power of Rapport
Chapter 6: The Elements of Trust Making: “This Could Be the Start of Something Big!”
Chapter 7: The Person in the Mirror: Mentor Humility Creates Protégé Confidence
Chapter 8: Inside the Mind of the Protégé: When Fear and Learning Collide
Chapter 9: Case Study: Fail Faster: An Interview with Liz Smith, CEO of Bloomin’ Brands

Part III: Accepting––Creating a Safe Haven for Risk Taking
Chapter 10: Invitations to Risk: Acceptance as a Nurturer of Courage
Chapter 11: Socrates’ Great Secret: Awesome Queries
Chapter 12: The Ear of an Ally: The Lost Art of Listening
Chapter 13: “Give-and-Take” Starts with “Give”: Distinguished Dialogues
Chapter 14: Case Study: Simply Listen: An Interview with Deanna Mulligan, CEO of the Guardian Life Insurance Company of America

Part IV: Gifting––The Main Event
Chapter 15: Avoiding Thin Ice: The Gift of Advice
Chapter 16: Reporting on Blind Spots: The Gifts of Feedback and Feedforward
Chapter 17: Linking Proficiency to Purpose: The Gift of Focus
Chapter 18: The Bluebirds’ Secret: The Gift of Balance
Chapter 19: Inviting Your Protégé to Enchantment: The Gift of Story
Chapter 20: Case Study: Grace under Fire: An Interview with Joe Almeida, CEO of Convidien

Part V: Extending—Nurturing a Self-Directed Learner
Chapter 21: Beyond the Relationship: Ensuring the Transfer of Learning
Chapter 22: “If You Want Something to Grow, Pour Champagne on It!”
Chapter 23: Managing Sweet Sorrow: Life after Mentoring
Chapter 24: Case Study: Fly High, Dive Deep: An Interview with Fred Hassan, Managing Director of Warburg Pincus, LLC

Part VI: Special Conditions
Chapter 25: Unholy Alliances: Mentoring in Precarious Relationships
Chapter 26: Arduous Alliances: Mentoring in Precarious Situations
Chapter 27: Case Study: Respect Everyone: An Interview with Frances Hesselbein, CEO of Frances Hesselbein Leadership Institute

Part VII: The Mentor’s Toolkit
Tool #1: Quick Tips for Mentors and Protégés
Tool #2: Mentoring Competence Measure
Tool #3: Mentoring FAQs
Tool #4: More Reading on Mentoring
Tool #5. Elements of a Learning Plan
Tool #6: The Eagle: An Inspirational Story
Notes
Bibliography
Thanks
Index
About the Authors