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Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
The eighth edition of Managing Business Ethics shows students how the study of ethics is relevant to real-life business decisions. This highly-regarded text empowers students with the knowledge required to identify, understand, and solve ethical dilemmas while promoting ethical behavior in themselves, in their friends and colleagues, and in their organizations. Authors Linda Trevino and Katherine Nelson offer a pragmatic approach to prepare students for professional roles as managers, compliance officers, human resources managers, senior executives, and others.
Focusing on the types of problems that students will most likely encounter in their careers, this new edition includes carefully revised content that incorporates the latest research on ethics and organizational behavior. The authors integrate theory and practice to provide a balanced presentation of both classic and recent business ethics cases, examples, and approaches. Accessible and engaging chapters discuss ethics and the individual, managing ethics in an organization, the relation between organizational ethics and social responsibility, and more. Throughout the text, a diverse range of examples and case studies bring key concepts to life, while practical activities enable students to apply the concepts in their own lives and careers.
Preface
Acknowledgments
Section I Introduction
1 Introducing Straight Talk about Managing Business Ethics: Where We’re Going and Why
Introduction
The Financial Disaster of 2008
Moving Beyond Cynicism
Can Business Ethics Be Taught?
This Book is About Managing Ethics in Business
Ethics and the Law
Why Be Ethical? Why Bother? Who Cares?
The Importance of Trust
The Importance of Values
How This Book Is Structured
Conclusion
Discussion Questions
Exercise: Your Cynicism Quotient
Notes
Section II Ethics and the Individual
2 Deciding What’s Right: A Prescriptive Approach
Ethics and the Individual
Exercise: Clarifying Your Values
Introducing the Pinto Fires Case
Case: Pinto Fires
Short Cases
3 Deciding What’s Right: A Psychological Approach
Ethical Awareness and Ethical Judgment
Individual Differences, Ethical Judgment, and Ethical Behavior
Facilitators of and Barriers to Good Ethical Judgment
Toward Ethical Action
Exercise: Understanding Cognitive Moral Development
Short Case
4 Addressing Individuals’ Common Ethical Problems
People Issues
Conflicts of Interest
Customer Confidence Issues
Use of Corporate Resources
When all Else Fails: Blowing the Whistle
Section III Managing Ethics in the Organization
5 Ethics as Organizational Culture
Organizational Ethics as Culture
Ethical Culture: A Multisystem Framework
Ethical Leadership
Other Formal Cultural Systems
Informal Cultural Systems
Organizational Climates: Fairness, Benevolence, Self‐Interest, Principles
Developing and Changing the Ethical Culture
A Cultural Approach to Changing Organizational Ethics
The Ethics of Managing Organizational Ethics
Case: Culture Change at GM?
Case: Culture Change at Texaco
Case: An Unethical Culture in Need of Change: Tap Pharmaceuticals
6 Managing Ethics and Legal Compliance
Structuring Ethics Management
Communicating Ethics
Using the Reward System to Reinforce the Ethics Message
Evaluating the Ethics Program
Values or Compliance Approaches
Globalizing an Ethics Program
Appendix: How Fines Are Determined under the U.S. Sentencing Guidelines
7 Managing for Ethical Conduct
In Business, Ethics is about Behavior
Our Multiple Ethical Selves
Rewards and Discipline
People Follow Group Norms
People Fulfill Assigned Roles
To Authority: People Do What They’re Told
Responsibility is Diffused in Organizations
Stressed‐Out Employees are More Unethical
Case: Sears, Roebuck, and Co.: The Auto Center Scandal
8 Ethical Problems of Managers
Managing the “Basics”
Managing a Diverse Workforce
The Manager as a Lens
Managing Up and Across
Section IV Organizational Ethics and Social Responsibility
9 Corporate Social Responsibility
Why Corporate Social Responsibility?
Types of Corporate Social Responsibility
Triple Bottom Line and Environmental Sustainability
Is Socially Responsible Business Good Business?
Case: Merck and River Blindness
10 Ethical Problems of Organizations
Managing Stakeholders
Key Stakeholder Groups
Key Ethical Issues Involving Multiple Stakeholders
Classic Ethics Cases
11 Managing for Ethics and Social Responsibility in a Global Environment
Focus on the Individual Expatriate Manager
The Organization in a Global Business Environment
Case: Selling Medical Ultrasound Technology in Asia
Case: Google Goes to China
Index
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.