Managing the Change

by Haug, Michael; Olsen, Eric W.; Cuevas, Gonzalo; Rementeria, Santiago

• ISBN13: 9783540417859
• ISBN10: 3540417850
• Format: Paperback
• Copyright: 2002-01-01
• Publisher: Springer Verlag

Summary

This book is a result of the European Experience Exchange (EUREX) project sponsored by the European Systems and Software Initiative for Software Best Practice in Europe. The EUREX project analyzed the industrial and economic impact and the similarities and differences between and among more than 300 Software Process Improvement Experiments sponsored by the EU. The current volume offers a variety of perspectives on software configuration/change management and requirements engineering. These areas have a significant impact on the success of a software product and present a high potential for improvement as many organisations, especially small and medium-sized enterprises, have no purposeful process addressing these issues. As a result, this book is particularly meaningful for software practitioners in such enterprises, including both developers and line managers.

Table of Contents

Part I SPI, ESSI, EUREX	1	(30)
Software Process Improvement	3	(14)
Introduction	3	(1)
Objectives - Scope of the Initiative	3	(1)
Strategy	4	(1)
Target Audience	5	(1)
Dimensions of Software Best Practice	5	(2)
European Dimension	7	(1)
Types of Projects	8	(9)
Stand Alone Assessments	8	(1)
Process Improvement Experiments (PIEs)	9	(2)
Application Experiments	11	(1)
Dissemination Actions	11	(1)
Experience/User Networks	12	(1)
Training Actions	13	(1)
ESSI PIE Nodes (ESPINODEs)	13	(1)
Software Best Practice Networks (ESBNETs)	14	(3)
The EUREX Project	17	(8)
Target Audience and Motivation	17	(2)
Objectives and Approach	19	(1)
Partners	20	(1)
Related Dissemination and Training Actions	20	(5)
Software Improvement Case Studies Initiative (SISSI)	20	(2)
ESPITI	22	(3)
The EUREX Taxonomy	25	(6)
Analysis and Assessment of PIEs	25	(1)
Classification into Problem Domains	25	(5)
First Regional Classification	26	(1)
Result of First Regional Classification	26	(1)
Consolidation and Iteration	26	(1)
Update of Regional Classification	26	(1)
Mapping of Attributes	27	(1)
Review of Classification and Mapping into Subject Domains	27	(1)
Subject Domains Chosen	27	(2)
Unclassified PIEs	29	(1)
Configuration Management, Change Management	30	(1)
Part II Managing the Change: Configuration Management, Change Management	31	(150)
Perspectives	33	(58)
Domain Overview	33	(7)
Risks and Benefits	34	(1)
Process Input, Output and Activities	35	(2)
Process Management	37	(1)
Software Configuration Management Plan	37	(3)
SCM in the View of Different Experts	40	(51)
Software Configuration Management State of the Art	41	(6)
How do We Implement the Theory of CM in Practice	47	(19)
Impact of Configuration Management	66	(11)
The Role of Control Boards in Configuration Management	77	(14)
Resources for Practitioners	91	(16)
Methods and Tools	91	(13)
Commercial CM Systems	91	(12)
Public Domain or Free CM Systems	103	(1)
Books	104	(1)
Organisations	105	(1)
Important Conferences	106	(1)
Web Sites	106	(1)
Experience Reports	107	(40)
Applying GQM to Assess CM Practice	108	(7)
Background	109	(1)
Improving Service Quality Through New CM	109	(1)
Work Performed	110	(1)
Results and Analysis	111	(2)
Lessons Learned	113	(1)
Future Actions	114	(1)
Introduction of a Configuration Management	115	(3)
Background	115	(1)
Response to Change Requests	115	(1)
The Approach Taken	115	(1)
The Initial Scenario	116	(1)
Work Performed	116	(1)
Results and Analysis	117	(1)
Lessons Learned	117	(1)
Future Plans	118	(1)
Implementing Configuration Management in Small Enterprises	118	(4)
Background	118	(1)
The Approach Taken	119	(1)
The Sysdeco GIS Product	119	(1)
Work Performed	119	(1)
Results and Analysis	120	(2)
Lessons Learned	122	(1)
Future Plans	122	(1)
Introduction of Configuration Management	122	(4)
Background	123	(1)
Response to Change Request	123	(1)
The Approach Taken	123	(1)
The DATASIM Product	124	(1)
Implementation	124	(1)
Project Results	125	(1)
Lessons Learned	125	(1)
Future Plans	126	(1)
Electronic Document System	126	(4)
Background	127	(1)
Improved Evaluation	127	(1)
Operating Efficiency	127	(1)
Work Performed	128	(1)
Results Achieved	128	(1)
Lessons Learned	129	(1)
Configuration and Change Management	130	(6)
Background	130	(1)
Outsourcing Services for the Financial Market	130	(1)
Improving Product and Service Through CM	131	(1)
Work Performed	131	(2)
Results and Analysis	133	(2)
Lessons Learned	135	(1)
Future Actions	135	(1)
Build-up a Centralised Software Quality Management Function	136	(6)
Background	136	(1)
Improving the Software Quality System	136	(1)
Work Performed	137	(1)
Results and Analysis	138	(3)
Lessons Learned	141	(1)
Future Actions	142	(1)
Enhanced Version Integrity	142	(5)
Background and Work Done	143	(1)
Resulting Scenario	143	(2)
Lessons Learned	145	(1)
Future Work	146	(1)
Lessons from the EUREX Workshops	147	(28)
Bilbao Workshop	148	(7)
Expert Presentation	148	(1)
Alcatel Presentation	149	(1)
Conclusions of the Working Groups	150	(3)
General Conclusions	153	(1)
Lessons Learned	154	(1)
Milan Workshop	155	(5)
Measurable Improvement of Development, Deployment and Operation	156	(1)
Scout Software Configuration Usable Techniques	157	(1)
Automated Corrective and Evolutionary Maintenance for Database Intensive Application Products	158	(1)
Summary of the Final Discussion	159	(1)
Workshop Findings and Lessons Learned	160	(1)
Karlsruhe Workshop	160	(10)
Domain Covered	160	(1)
PIE Presentation	161	(3)
Q & A Highlights	164	(1)
Moderated Discussion	164	(1)
Open Discussion Highlights	165	(5)
Workshop Findings and Lessons Learned	170	(1)
Workshops Summary	170	(5)
Significant Results	175	(6)
The IEEE Software Configuration Management Standard	175	(4)
Configuration Identification	177	(1)
Configuration Control Change	177	(1)
Status Report Generation	178	(1)
Configuration Audit	178	(1)
The Configuration Management Plan	179	(2)
Part III Process Improvement Experiments	181	(92)
Table of PIEs	183	(4)
Summaries of PIE Reports	187	(86)
AERDIS 10965	187	(1)
AIM 21766	188	(2)
APPLY 21511	190	(1)
ARRIBA 23955	191	(1)
AUTO-DOC 21820	192	(1)
AUTOMA 10564	193	(1)
CEMP 10358	194	(2)
CMEX 21568	196	(1)
CMOS 23661	197	(2)
COMANCHE 24051	199	(1)
COMMITS 21830	200	(1)
CONFITEST 24362	201	(2)
CONFMANAG 23891	203	(1)
CREDIT 23697	204	(1)
CUSTOMIZE 23670	205	(1)
DIGIDOC 21593	206	(1)
DSP-ACTION 23696	207	(1)
EASIER 10542	208	(1)
ESTREMA 23724	209	(1)
EURO2000 23794	210	(1)
EXCUSES 21532	211	(1)
FAME 10760	212	(1)
FOCUS 10603	213	(1)
GEARS 24189	214	(2)
HEMATITES 21741	216	(1)
HOSPUR 24181	217	(1)
ICONMAN 21379	218	(1)
IECS 23760	219	(1)
IMPACT 21628	220	(1)
IMPACTS2 24078	221	(1)
IMPOSE 23780	222	(1)
IMPROVE-CM 21433	223	(1)
INCOME 21733	224	(1)
ISOTOPO 21603	225	(2)
ISUC 21358	227	(1)
LANHOBEK 24155	228	(1)
LARGECM 21473	228	(2)
MARITA 10549	230	(1)
MAUSE 10560	230	(2)
MAZ PIE 21411	232	(1)
MIDAS 21244	233	(1)
MOODISC 21416	234	(2)
MPCM 24196	236	(2)
MSI-QBP 21547	238	(1)
OSEF 10913	239	(1)
PCS 24065	240	(1)
PET 10438	241	(1)
PITA 21531	242	(2)
PRIDE 21167	244	(1)
PROCOM 21231	245	(1)
PROMISED 24149	246	(1)
QARI 23845	247	(1)
Q-PRIME 21630	248	(1)
RECAP 10497	249	(1)
REJOICE 23893	250	(1)
REQUITE 10714	251	(1)
RMATN 24257	252	(1)
SCOUT 23673	253	(1)
SECU-DES 10937	254	(1)
SIMTEST 10824	255	(1)
SMETOSQA 10218	256	(2)
SO.C.CO.MA 21269	258	(1)
SPECS 23875	259	(1)
SPIE 10344	260	(1)
SPIP 23750	261	(1)
SPIRIT 21799	262	(1)
TESOS 21681	263	(1)
TESTART 23683	264	(1)
TOPSPIN 24091	265	(1)
TPM 21336	266	(2)
TRUST 23754	268	(1)
UFOSEP 21434	269	(1)
VERDEST 21712	270	(1)
VIGOROUS 23971	271	(2)
Index	273