Managing for Change

by Smillie, Ian; Hailey, John

• ISBN13: 9781853837210
• ISBN10: 1853837210
• Format: Hardcover
• Copyright: 2001-03-01
• Publisher: Earthscan / James & James

Summary

An increasing proportion of the world's poor is dependent on NGOs for the support the state cannot or will not provide. Management of development organizations is critical to their success. This major new study, published with the Aga Khan Foundation, Canada, draws lessons from the enormous success of a number of NGOs in Asia, including BRAC and Proshika in Bangladesh, BAIF and AKRSP in India, and IUCN and Sungi in Pakistan. From the reality on the ground, the authors highlight the key lessons and operational issues facing NGO managers. They analyze how strategy is made, what makes effective NGO leaders, and the management style appropriate to crises and change. They also explore the handling of donor relations, staff motivation and development, and change management. The books dispatches many myths about NGO management and reaches striking conclusions about how they are formed and how they achieve success

Table of Contents

List of Tables	vi
Foreword	vii
Preface	ix
Acronyms and Abbreviations	xii
Introduction	1	(16)
A Dangerous Sea: Managing the External Environment	17	(32)
Symbols and Systems: Elements of Organizational Culture	49	(20)
Learning for Change	69	(22)
Strategy: Fads and Fancies	91	(24)
The Accidental NGO: Governance, Structures and Participation	115	(18)
Leadership and the Thoroughly Modern Manager	133	(26)
Conclusions	159	(15)
Notes	174	(9)
Bibliography	183	(3)
Index	186