| Preface to the Third Edition | |
| Taming Computer Technology | p. 1 |
| Reading: Computers in a Community Hospital: New York Times Special Series | p. 16 |
| Understanding Information Concepts | p. 29 |
| Reading: Community Health Information Management Systems | p. 42 |
| Understanding Computer Technology | p. 57 |
| Reading: How to Fold and Spindle Crooked Computer Salesmen | p. 72 |
| Thinking Systematically | p. 83 |
| Reading: How Executives Can Shape Their Company's Information Systems | p. 96 |
| Managing Organizational Impacts | p. 111 |
| Reading: The Computer as a Focus of Organizational Change in the Hospital | p. 122 |
| Reading: The Hidden Dimension in Information Systems Technology | p. 136 |
| Managing Resistance | p. 147 |
| Reading: Computers and People - Casting the Players | p. 158 |
| Maintaining Security | p. 181 |
| Reading: Terminal Delinquents | p. 191 |
| Reading: Management Policies and Procedures Needed for Effective Computer Security | p. 214 |
| Maintaining Information Privacy | p. 237 |
| Reading: Nowhere to Hide | p. 248 |
| Reading: Smart Cards, Smarter Policy: Medical Records, Privacy, and Health Care Reform | p. 261 |
| Managing the Economics of Health Care Computing | p. 289 |
| Reading: Cost-Benefit of Laboratory Computer Systems | p. 299 |
| Understanding Social Impacts | p. 315 |
| Reading: My First Flame | p. 322 |
| Preparing for Emerging Technologies | p. 347 |
| Reading: The Future of Health Care Information Systems | p. 358 |
| Glossary | p. 379 |
| Index | p. 395 |
| About the Authors | p. 401 |
| Table of Contents provided by Blackwell. All Rights Reserved. |






