Managing Crises : Threats, Dilemmas, Opportunities

by Rosenthal, Uriel; Boin, Arjen; Comfort, Louise K.

• ISBN13: 9780398072230
• ISBN10: 039807223X
• Format: Hardcover
• Copyright: 2001-10-01
• Publisher: Charles C Thomas Pub Ltd

Table of Contents

Preface	vii
Part One: Introduction
The Changing World of Crises and Crisis Management	5	(23)
Uriel Rosenthal
Arjen Boin
Louise K. Comfort
Between Crisis and Normalcy: The Long Shadow of Post-crisis Politics	28	(21)
Paul 't Hart
Arjen Boin
Part Two: How Crises Develop and Escalate: First and Second Order Dimensions
The Los Angeles Riots: A Study in Crisis Paralysis	49	(12)
Abraham H. Miller
Avoiding War, Inviting Defeat: The Srebrenica Crisis, July 1995	61	(13)
Jan Willem Honig
The Stephen Lawrence Case: The London Metropolitan Police in Crisis	74	(15)
Brian D. Jacobs
Arjen Boin
From Ethnicity to Genocide in Rwanda	89	(14)
Filip Reyntjens
Part Three: Responding to Crises: Decision Making, Leadership, and Coordination
Decision Making in Crises: The Piper Alpha Disaster	103	(16)
Rhona Flin
Organizational Learning from Seismic Risk: The 1999 Marmara and Duzce, Turkey Earthquakes	119	(24)
Louise K. Comfort
Yesim Sungu
From Accident to Disaster: The Response to the Hercules Crash	143	(12)
Jos A. Rijpma
Menno J. van Duin
Mad Cow Disease: The Role of Experts and European Crisis Management	155	(22)
Jesper Gronvall
Part Four: The Long Shadow of Crises: Politicization, Traumas and Learning
From Crisis to Trauma: The Palme Assassination Case	177	(23)
Dan Hansen
Eric K. Stern
Shifting Identities: The Reconstructive Mode of the Bijlmer Plane Crash	200	(16)
Uriel Rosenthal
Arjen Boin
Celesta J. Bos
The Fall of TWA Flight 800	216	(19)
Michael T. Charles
Crisis and Reform in Belgium: The Dutroux Affair and the Criminal Justice System	235	(16)
Cyrille Fijnaut
Part Five: The Challenges of Modernization: Unintended Consequences and Crises to Come
Future IT Disasters: A Speculative Exploration	251	(16)
Gene I. Rochlin
Viral Epidemics: Past and Future	267	(14)
Michael L. Alkan
Instant and Creeping Environmental Crises in Russia	281	(16)
Boris Porfiriev
Water and the Globalizing Economy: The Coming Crisis	297	(10)
Helen Ingram
Preparing for the Inevitable: Japan's Ongoing Search for Best Crisis Management Practices	307	(9)
Akira Nakamura
The Evolution of Disaster Reduction as an International Strategy: Policy Implications for the Future	316	(26)
Terry Jeggle
Crises to Come: Comments and Findings	342	(9)
Yehezkel Dror
Patrick Lagadec
Boris Porfiriev
Enrico L. (Henry) Quarantelli
Uriel Rosenthal
Arjen Boin
Louise K. Comfort
Index	351