Introduction | p. 1 |
The diversity management literature | p. 3 |
Does the diversity literature hold up in practice? | p. 11 |
Are best practices enough? | p. 19 |
Conclusion | p. 25 |
Fortune's criteria for the "best companies for minorities" | p. 27 |
Diversity manager interview protocol | p. 31 |
References | p. 33 |
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