List of Figures and Tables | p. vii |
Foreword: From the Management of R&D to Knowledge Management | p. ix |
Acknowledgements | p. xviii |
Introduction: Why We Need a New Theory of the Knowledge-Based Firm | p. 1 |
The Characteristics of Knowledge | p. 6 |
Knowledge is subjective | p. 7 |
Knowledge is process-relational | p. 9 |
Knowledge is aesthetic | p. 12 |
Knowledge is created through practice | p. 13 |
Towards a process theory of the knowledge-based firm | p. 14 |
The Theoretical Framework | p. 18 |
The SECI model | p. 18 |
A dynamic model of knowledge as the creating process | p. 26 |
Leading the Knowledge-Creating Firm | p. 53 |
The abilities that constitute phronesis | p. 55 |
Exercising phronesis | p. 65 |
Conclusion | p. 66 |
Vision and Driving Objectives: Values for the Common Good | p. 70 |
Eisai Co., Ltd | p. 70 |
Honda Motor Co., Ltd | p. 87 |
Implications | p. 103 |
Ba | p. 107 |
Mayekawa Manufacturing Co., Ltd | p. 107 |
KUMON Institute of Education Co., Ltd | p. 120 |
Implications | p. 133 |
Dialogue and Practice: Leveraging Organizational Dialectics | p. 138 |
Seven-Eleven Japan Co., Ltd | p. 138 |
Ryohin Keikaku Co., Ltd - Muji | p. 156 |
Implications | p. 170 |
Dynamic Knowledge Assets in Process | p. 174 |
YKK Corporation | p. 174 |
JFE Steel Corporation | p. 185 |
Implications | p. 201 |
Leadership: Fostering Distributed Excellence in the Organization | p. 206 |
Canon Inc. | p. 207 |
Toyota Motor Corporation - Prius project | p. 220 |
Implications | p. 231 |
Conclusions | p. 241 |
New developments | p. 241 |
Future challenges | p. 244 |
Notes on Authors | p. 246 |
Index | p. 247 |
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