Managing Information in Healthcare : Concepts and Cases

by Worthley, John Abbott

• ISBN13: 9781567931310
• ISBN10: 1567931316
• Format: Hardcover
• Copyright: 2000-05-01
• Publisher: Foundation of the Amer College

Author Biography

An educator and public service professional John Abbott Worthley holds professorships in the United States and Asia. Dr. Worthley is a retired Navy commander and has been active in New York state politics. He serves in hospital chaplaincies as well as performs other pastoral work. A graduate of the College of the Holy Cross, he holds master's degrees in foreign affairs from the University of Virginia and in theology from the Seton Hall Seminary as well as a management doctorate from the State University of New York at Albany

Table of Contents

Preface	ix
Taming Information Technology	1	(34)
The Best Is None Too Good for St. Serena's	2	(2)
Commentary	4	(14)
Readings
Can Computers Cure Health Care?	18	(6)
Erick Schonfeld
The Irrepressible Computer: The Brave New World of Healthcare Information Technology	24	(11)
Steve Heimoff
Understanding Information Management Concepts	35	(38)
The State of the Art	37	(1)
Commentary	38	(12)
Readings
Information Management and the Decisionmaker	50	(6)
Philip H. Hutchens
Towards a Framework for Information Management	56	(17)
Jennifer Rowley
Thinking Systematically About Information Systems	73	(48)
Calling All Drivers	74	(1)
Commentary	75	(13)
Readings
The Right Mind-Set for Managing Information Technology	88	(14)
M. Bensaou
Michael Earl
Managing the IT Procurement Process	102	(19)
Robert Heckman
Managing Organizational Impacts	121	(44)
What Hath God Wrought?	122	(1)
Commentary	123	(10)
Readings
Basic Principles of Information Technology Organization in Health Care Institutions	133	(17)
Joyce A. Mitchell
The Computer as a Focus of Organizational Change in the Hospital	150	(15)
Coralie Farlee
Managing User Resistance	165	(40)
The Retarding Resisters	165	(3)
Commentary	168	(10)
Readings
How to Prevent and Cope with Resistance to Change	178	(8)
William Umiker
Electronic Medical Records: Are Physicians Ready?	186	(19)
Kathryn H. Dansky
Larry D. Gamm
Joseph J. Vasey
Camille K. Barsukiewicz
Maintaining Security	205	(20)
Phil's Pills	207	(1)
Commentary	208	(10)
Reading
Data Security and Patient Confidentiality: The Manager's Role	218	(7)
Fleur Fisher
Bruce Madge
Maintaining Information Privacy	225	(30)
Protecting Private Parts	225	(2)
Commentary	227	(13)
Reading
Driving Toward Guiding Principles: A Goal for Privacy, Confidentiality, and Security of Health Information	240	(15)
Suzy A. Buckovich
Helga A. Rippen
Michael J. Rozen
Understanding Social Impacts	255	(22)
Party or Produce or Else	256	(1)
Commentary	257	(6)
Reading
Ethics and Long-Term Care: Some Reflections on Information Management	263	(14)
Robert E. Brenning
Directing the Future of Information Management	277	(28)
The Jedi of St. Serena's	278	(1)
Commentary	279	(5)
Reading
An Organizational Memory Approach to Information Management	284	(21)
Vikas Anand
Charles C. Manz
William H. Glick
Index	305	(10)
About the Author	315