Managing the Millennials : Discover the Core Competencies for Managing Today's Workforce

by Espinoza, Chip; Ukleja, Mick; Rusch, Craig

• ISBN13: 9780470563939
• ISBN10: 0470563931
• Format: Hardcover
• Copyright: 2010-02-22
• Publisher: Wiley

Summary

Praise for Managing the Millenials"Managing the Millennials is a must-read for every leader who wants his or her organization to have a great future."--Ken Blanchard, coauthor of The One Minute Manager and author of Leading at a Higher Level"Managing the Millennials is a practical hands-on approach tounderstanding how generational tension gets created and what to do about it. I was fascinated by what I learned and excited about sharing it within our company."--Robert McKnight, founder and CEO, Quiksilver, Inc."Managing the Millennials has taught us how to harvest the creativity and energy of a new generation and inspire those of us who lead them."--Bruce Ratner, CEO, Forest City Ratner Companies, andprinciple owner, NBA New Jersey Nets"Managing the Millennials is the first book to fuse the authors' cutting-edge concepts with a powerful and easy-to-use framework for putting their ideas into action. This is one book that I will wholeheartedly recommend to every business leader whose job includes managing people." --Peter Economy, bestselling coauthor of Managing ForDummies and associate editor, Leader to Leader journal"This book is timely and practical for those facing the challenge of managing across generations."--Laura Curnutt Santana, PhD, Senior Enterprise Associate, Center for Creative Leadership

Author Biography

Chip Espinoza is Chief Executive Officer of GeNext Consulting, a subsidiary of LeadershipTraQ. He teaches Leadership in the Hobbs Leadership Program at California State University, Long Beach. He consults to a range of clients from the Boeing Company to the Special Olympics. He frequently keynotes at corporate events, conferences, and organizations across the country on his research about Millennials and their value to organizations. Chip's doctoral dissertation is on the subject of managing Millennials.

Mick Ukleja, PhD, is the founder and President of LeadershipTraQ, a leadership consulting firm. He cofounded the Ukleja Center for Ethical Leadership at California State University, Long Beach, which promotes ethics across the curriculum. He is the coauthor of Who Are You? What Do You Want?: Four Questions That Will Change Your Life and The Ethics Challenge: Strengthening Your Integrity in a Greedy World. He has worked with entrepreneurs and corporate executives of both profit and non-profit organizations. He also serves as Chairman of the Board of Trustees for The Astronauts Memorial Foundation at the Kennedy Space Center, which oversees the Center for Space Education.

Craig D. Rusch, PhD, is Professor of Anthropology at Vanguard University in Costa Mesa, California. Craig holds a PhD in social networks from the University of California, Irvine. Dr. Rusch has been published in leading academic journals within his field including the American Anthropologist and the Proceedings of the National Academy of Sciences of the United States of America. He specializes in cognitive science and organizational culture and psychology.

Table of Contents

Foreword	p. ix
Acknowledgments	p. xi
Introduction: Close Encounters with a Different Kind	p. xiii
The Millennials Have Arrived!	p. 1
The Millennials and You	p. 3
Aren't We All Just the Same?	p. 13
The Effective Managers versus the Challenged Managers	p. 23
The Points of Tension between Managers and Millennials	p. 31
Discover the Core Competencies Needed For Managing Today's Workforce	p. 47
When Letting Them Have It Their Way Makes Sense	p. 49
Flexing with the Autonomous
Rewarding the Right Things in the Right Ways	p. 61
Incenting the Entitled
They Are at the Head of the Creative Class	p. 71
Cultivating the Imaginative
First Them, Then You	p. 81
Engaging the Self-Absorbed
Fragile, Handle with Care	p. 93
Disarming the Defensive
It Is Not Always about You	p. 107
Self-Differentiating from the Abrasive
The Big Picture Does Not Exist until You Help Them See It	p. 119
Broadening the Myopic
Ambiguity Is Their Kryptonite	p. 131
Directing the Unfocused
They Want to Know "Why" before "What"	p. 141
Motivating the Indifferent
Your Competitive Advantage	p. 153
Building a Millennial-Friendly Culture	p. 155
Notes	p. 163
Index	p. 167
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