Managing Operations Across the Supply Chain

by Swink, Morgan; Melnyk, Steven; Cooper, M. Bixby; Hartley, Janet L.

• ISBN13: 9780078024030
• ISBN10: 007802403X
• Additional ISBN(s): 9780073403311, 9781259544309
• Edition: 2nd
• Format: Hardcover
• Copyright: 2013-01-14
• Publisher: MCGRAW HILL
• More Book Details

Summary

The Second Edition of Managing Operations Across the Supply Chain provides a global, supply chain perspective of operations management and in supply chain management courses that do not require an operations management prerequisite. The Second Edition explains familiar operations management topics as viewed through a supply chain management perspective and reflects key shifts in operations management, including transitions that demand new tools, concepts and approaches to address the demands and challenges business face today and will in the future.

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Table of Contents

Part 1: Supply Chain: A Perspective for Operations Management

Chapter 1: Introduction to Managing Operations Across the Supply Chain

Chapter 2: Operations and Supply Chain Strategy

Part 2: Foundations of Operations Management

Chapter 3: Managing Processes and Capacity

Chapter 3: Supplement: Process Mapping and Analysis

Chapter 4: Product/Process Innovation

Chapter 5: Manufacturing and Service Process Structures

Chapter 6: Managing Quality

Chapter 6: Supplement: Quality Improvement Tools

Chapter 7: Managing Inventories

Chapter 8: Lean Systems

Part 3: Integrating Relationships Across the Supply Chain

Chapter 9: Customer Service Management

Chapter 10: Sourcing and Supply Management

Chapter 11: Logistics Management

Part 4: Planning for Integrated Operations Across the Supply Chain

Chapter 12: Demand Planning: Forecasting and Demand Management

Chapter 13: Sales and Operations Planning

Chapter 14: Materials and Requirements Planning

Part 5: Managing Change in Supply Chain Operations

Chapter 15: Project Management

Chapter 15: Supplement: Advanced Methods for Project Scheduling

Chapter 16: Sustainable Operations Management – Preparing for the Future