Managing Public Organizations A Developmental Perspective on Theory and Practice

by Jreisat, Jamil E.

• ISBN13: 9781569249505
• ISBN10: 1569249504
• Format: Hardcover
• Copyright: 1994-07-25
• Publisher: Da Capo Lifelong Books

Table of Contents

Preface
Introduction	p. 1
Conceptual Diversity	p. 1
The Developmental Perspective	p. 2
Premise and ScoPe of This Book	p. 3
Public Organizations: Theory and Process	p. 9
The Theory-Practice Relationship	p. 9
Adaptive Administrative Theory	p. 10
Functions of Administrative Theory	p. 12
Generic or Differentiated Administration	p. 13
Levels of Analysis	p. 18
The Embryonic Stage	p. 23
The American Experience	p. 26
The Civil Service Reform	p. 30
Early Articulation of Administration	p. 32
Woodrow Wilson	p. 34
The Classics and Organizational Rationality	p. 41
Scientific Management	p. 42
Impact	p. 44
Context	p. 46
Criticisms	p. 48
Administrative Management	p. 49
Impact and Context	p. 51
The Bureaucratic Model	p. 53
Impact and Context	p. 54
Evaluation and Appraisal of the Classics	p. 56
The Human Factor: How Radical Is the Departure?	p. 63
Challenging the Traditional Perspectives	p. 63
The Hawthorne Study and the Birth of Human Relations	p. 63
The Impact of Human Relations	p. 68
Criticisms	p. 75
The Synthesizers: Search for Completeness and Realism	p. 79
Systems Analysis	p. 80
The Common Characteristics of Open Systems	p. 81
Systems Theory and Application in Public Management	p. 82
Criticisms of Systems Analysis	p. 83
The Neobureaucratic Perspective	p. 84
Other Frameworks	p. 89
The New Public Administration	p. 89
Public Choice Theory	p. 90
Action and Critical Theories	p. 94
Basic Managerial Functions: Decision Making and Communication	p. 99
Programmed and Nonprogrammed Decisions	p. 101
Fact and Value Distinctions	p. 101
Descriptive and Prescriptive Decision Models	p. 102
Assessment	p. 108
Policy Making and Decision Making	p. 110
Managerial Functions: Leadership	p. 117
The Trait Theory	p. 118
Leadership Action Approach	p. 119
The Contingency Approach to Leadership	p. 124
Does Theoretical Propensity Matters	p. 125
Leaders, Managers, Supervisors, and Their Roles	p. 126
Bases of Influence	p. 130
Leadership Training and Development	p. 132
Organizational Culture	p. 139
Defining Organizational Culture	p. 140
Culture and Public Organization	p. 143
Application and Utility	p. 144
Organizational Performance	p. 155
Elements of Effective Management	p. 155
Setting Goals	p. 156
Efficiency and Effectiveness	p. 157
Performance Audit	p. 159
Productivity Measurement and Improvement	p. 162
Innovative Management of Human Resources	p. 164
Downsizing (Rightsizing) of Government	p. 168
The Environment of Public Organizations	p. 175
The Political Context	p. 175
The Judicial Context	p. 182
The Economic Linkage	p. 185
National Culture	p. 187
Conclusions	p. 195
Selected Bibliography	p. 204
Author Index	p. 207
Subject Index	p. 211
About the Author	p. 213
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