Managing Recreation, Parks and Leisure Services

by Edginton, Christopher R.; Hudson, Susan D.; Lankford, Samuel V.

• ISBN13: 9781571674784
• ISBN10: 1571674780
• Format: Paperback
• Copyright: 2001-01-01
• Publisher: Sagamore Pub Llc

Summary

It has been over twenty years since the first edition of 'Productive Management of Leisure Service Organizations' was conceptualised, written, and published. Now in its second edition, 'Managing Recreation, Park, and Leisure Services' considers three critical changes in the leisure service field: technology and information resolution; nature of the workforce; and the basic revision of our economy. These changes have made a great impact on the management of human resources, which is the main focus of this book.

Table of Contents

Preface	ix
The Leisure Service Manager and the Management System A 21st Century Perspective	1	(32)
Introduction	1	(1)
Leisure Service Managers and Social Transformation	2	(2)
21st Century Management: A New Paradigm	4	(3)
Management and Leisure Service Organizations	7	(7)
Leisure Service as a System	14	(13)
Management Challenges of the 21st Century	27	(6)
Summary	30	(1)
Discussion Questions	31	(2)
Management Theory and Practice	33	(36)
Introduction	33	(1)
The Evolution of Social Ideas and Leisure Service Management	34	(5)
Management History	39	(14)
Management in Leisure Service Organizations	53	(16)
Summary	65	(1)
Discussion Questions	66	(3)
Managerial Leadership	69	(38)
Introduction	69	(1)
Managing or Leading?	70	(8)
Managerial Leadership Roles	78	(6)
Leadership Theories	84	(23)
Summary	103	(1)
Discussion Questions	104	(3)
Managers, Goals and Policy Development	107	(38)
Introduction	107	(1)
Visioning and Goal Setting	108	(16)
Policymaking	124	(21)
Summary	140	(2)
Discussion Questions	142	(3)
Motivation: Inspiring Excellence	145	(36)
Introduction	145	(1)
Motivation: Why is it Important?	146	(2)
The Basic Motivation Process	148	(10)
Theories of Work Motivation	158	(11)
Motivation Studies and Leisure Services	169	(6)
Motivation and Excellence	175	(6)
Summary	176	(3)
Discussion Questions	179	(2)
Structuring the Leisure Service System	181	(48)
Introduction	181	(1)
Organizational Culture	182	(1)
The Formal Organization	183	(1)
Structuring Leisure Service Organizations	184	(8)
Types of Organization Used in the Delivery of Leisure Services	192	(32)
The Leisure Service System as a Learning Organization	224	(5)
Summary	226	(1)
Discussion Questions	227	(2)
Planning, Decision Making, and Organizational Effectiveness	229	(34)
Introduction	229	(1)
Relationship Between Planning and Decision Making	230	(7)
Essentials of Effective Leisure Service Planning	237	(10)
Strategic Planning	247	(6)
Local Recreation Plans in Relationship to the Community Comprehensive Plan	253	(5)
Planning Definitions for the Leisure Manager	258	(5)
Summary	259	(1)
Discussion Questions	260	(3)
Marketing Leisure Services	263	(38)
Introduction	263	(1)
The Nature of Exchanges	264	(1)
Types of Markets	265	(8)
Marketing Mix	273	(28)
Summary	298	(1)
Discussion Questions	299	(2)
Financial Practices for Leisure Service Organizations	301	(52)
Introduction	301	(1)
For Profit versus NonProfit Organizations	302	(1)
Sources of Revenue	303	(13)
Budgets	316	(21)
Expenditures	337	(8)
Control	345	(8)
Summary	349	(3)
Discussion Questions	352	(1)
Human Resource Management	353	(44)
Introduction	353	(1)
Human Resource Management	354	(1)
Position Analysis and Classification	355	(3)
Recruitment, Selection, and Orientation	358	(10)
Assignments, Appraisals, and Promotions	368	(8)
Compensation	376	(4)
Disciplinary Action and Grievances	380	(6)
In-Service Staff Training and Development	386	(11)
Summary	395	(1)
Discussion Questions	395	(2)
Managing Legal Issues	397	(34)
Introduction	397	(1)
Legal Aspects of Leisure Services	398	(8)
Risk and the Legal Environment	406	(6)
Elements of Negligence	412	(5)
Risk Management	417	(14)
Summary	427	(1)
Discussion Questions	428	(3)
Interagency Cooperation and Collaboration	431	(14)
Introduction	431	(1)
The Need for Collaboration in Leisure Service Delivery	432	(4)
Principles and Practices of Cooperation and Collaboration	436	(9)
Summary	442	(1)
Discussion Questions	442	(3)
Information Systems and Computers	445	(22)
Introduction	445	(1)
Growth of Computers and Information Technology	446	(2)
Management of Computing and Information Technology	448	(5)
The Manager and Information	453	(6)
Challenges and Issues for Leisure Service Managers in the Information Age	459	(8)
Summary	462	(1)
Discussion Questions	463	(4)
Monitoring, Evaluation and Research	467	(24)
Introduction	467	(3)
Evaluation and Research as Management Decision Making	470	(4)
Characteristics and Areas of Importance in Evaluation Research	474	(9)
Systematic Procedures for an Evaluation	483	(4)
Strategies for Getting What You Want from Your Survey	487	(4)
Summary	488	(1)
Discussion Questions	489	(2)
Index	491