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Preface | p. xiii |
Introduction Improved Urban Management -- Needed Now More Than Ever | p. 1 |
Suggested for Further Reading | p. 15 |
The Environment of Urban Management | p. 17 |
The External World of the Urban Manager | p. 19 |
Notes | p. 51 |
Notes | p. 54 |
Urban Political Structure | p. 56 |
Notes | p. 78 |
Notes | p. 81 |
Making and Implementing Urban Policy | p. 83 |
Urban Policymaking | p. 85 |
Notes | p. 113 |
Notes | p. 116 |
Decision Making | p. 117 |
Decision Making | p. 137 |
Suggested for Further Reading | p. 141 |
Analysis for Urban Decisions | p. 143 |
Notes | p. 173 |
Notes | p. 176 |
Urban Service Delivery | p. 177 |
Notes | p. 205 |
Notes | p. 208 |
Summary | p. 234 |
Suggested for Further Reading | p. 237 |
Internal Management Processes | p. 239 |
The Management Process: Theory and Practice | p. 241 |
Notes | p. 270 |
Notes | p. 273 |
Personnel Policies and Practices | p. 274 |
Notes | p. 302 |
Notes | p. 306 |
Finance and Budget | p. 307 |
Notes | p. 336 |
Notes | p. 339 |
The Urban Future | p. 341 |
Urban Economic Development | p. 365 |
Notes | p. 366 |
Suggested for Further Reading | p. 368 |
Managing the Urban Future | p. 369 |
Suggested for Further Reading | p. 392 |
Index | p. 393 |
Table of Contents provided by Publisher. All Rights Reserved. |
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