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9780470842874

Managing Workplace Stress A Best Practice Blueprint

by ;
  • ISBN13:

    9780470842874

  • ISBN10:

    0470842873

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2002-03-12
  • Publisher: WILEY
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Supplemental Materials

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Summary

The facts of workplace stress are terrifying for businesses: in the average organisation ten percent of employees report very low levels of satisfaction with their jobs and three percent of turnover may be lost. Yet while stress may be endemic to business, it is not inevitable. Breaking through barriers of ignorance to promote happy and productive workforces, Steve Williams and Lesley Cooper provide a framework for building appropriate interventions along with a proactive template for dealing with stress before issues come to a head. Full of examples and workable solutions, this internationally-oriented book offers a wealth of sound advice and an essential stress debrief.

Author Biography

Dr Stephen Williams, Resource Systems, Harrogate, UK.

Lesley Cooper, Working Well, London, UK.

Table of Contents

Series Foreword by Digby Jones
About the Authors
Introduction
What is Stress?
How to Recognise Workplace Stress
The Cost of Stress
What Effect Does Stress Have on Performance and Productivity?
Quantifying the Stress Problem
Gaining a Deeper Understanding - Stress Surveys
Running a Stress Survey
Interpreting the Information
What Do I Do About the Issues?
Levels of Intervention
Summary
Glossary
Appendi

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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