Mastering e-Business

by Grefen; Paul

• ISBN13: 9780415557870
• ISBN10: 0415557879
• Format: Nonspecific Binding
• Copyright: 2010-07-30
• Publisher: Routledge

Summary

Mastering e-Business presents an innovative, new teaching framework to help students gain a thorough understanding of the principles of this vital aspect of business and management.

Author Biography

Paul Grefen is a Professor at the School of Industrial Engineering at Eindhoven University of Technology, the Netherlands. He has a rich background in research in information systems and e-business, cooperating with industry and academia. He has published many international journal and conference papers and several books.

Table of Contents

List of illustrations	p. ix
Preface	p. xiii
Acknowledgments	p. xvii
Introduction	p. 1
Introduction	p. 1
What exactly is e-business?	p. 2
A brief history of e-business	p. 4
e-Business, e-commerce and other terms	p. 6
Business versus technology	p. 8
Goal and structure of this book	p. 9
Running cases	p. 10
Chapter end	p. 12
An e-business classification space	p. 14
Introduction	p. 14
Structure of the classification space	p. 15
Parties in e-business	p. 16
Objects of e-business	p. 22
Time scopes of e-business	p. 25
Running cases	p. 28
Chapter end	p. 29
The BOAT framework	p. 31
Introduction	p. 31
Aspects of e-business	p. 32
Stack or wheel model?	p. 34
BOAT and strategic alignment	p. 35
Running cases	p. 37
Chapter end	p. 38
Business aspect	p. 40
Introduction	p. 40
Business drivers	p. 41
Changing business chains	p. 45
Business directions	p. 48
Business structures	p. 50
Business models	p. 55
Relating B aspect elements	p. 61
Running cases	p. 62
Chapter end	p. 64
Organization aspect	p. 67
Introduction	p. 67
e-Business inter-organization structures	p. 68
e-Business intra-organization structures	p. 70
e-Business functions	p. 74
e-Business processes	p. 78
Operations and change management	p. 86
Mapping B elements to O elements	p. 90
Running cases	p. 93
Chapter end	p. 98
Architecture aspect	p. 100
Introduction	p. 100
The need for architecture	p. 101
A basis for e-business architecture	p. 102
Market-level architectures	p. 107
Party-level architectures	p. 110
System-level architectures	p. 113
Mapping O elements to A elements	p. 115
Running cases	p. 117
Chapter end	p. 122
Technology aspect	p. 124
Introduction	p. 124
The bare basics: Internet and Web technology	p. 125
Advanced infrastructure technology	p. 132
Aspect-oriented technology	p. 138
Function-oriented technology	p. 150
Mapping A elements to T elements	p. 159
Mapping T elements to B elements	p. 160
Running cases	p. 160
Chapter end	p. 162
BOAT as an analysis instrument	p. 164
Introduction	p. 164
Classifying a scenario	p. 165
Analyzing or designing a scenario	p. 165
BOAT element dependency diagram	p. 166
Analyzing e-business developments	p. 167
Running cases	p. 168
Chapter end	p. 170
Concluding remarks	p. 172
Introduction	p. 172
Separation and integration	p. 172
Dealing with change	p. 173
Notes	p. 175
References	p. 179
Index	p. 183
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