1. An Introduction to Public Speaking
2. The Ethics of Public Speaking
3. Speaking with Confidence
4. Listening
5. Analyzing Your Audience
6. Selecting Your Speech Topic
7. Researching Your Speech Topic
8. Organizing the Body of Your Speech
9. Supporting Your Speech
10. Introducing and Concluding Your Speech
11. Outlining Your Speech
12. Wording Your Speech
13. Delivering Your Speech
14. Using Presentational Aids
15. Speaking to Inform
16. The Strategy of Persuasion
17. Speaking to Persuade
18. Speaking on Special Occasions
Appendix A: Giving and Receiving Feedback
Appendix B: Using an Audience Questionnaire
Appendix C: Developing and Delivering Team Presentations
Appendix D: Sample Speeches
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