Top
Chapter 1:Introduction
Chapter 2:The Process View of the Organization
Chapter 3:Understanding the Supply Process: Evaluating Process Capacity
Chapter 4:Estimating and Reducing Labor Costs
Chapter 5:Batching and Other Flow Interruptions: Setup Times and the Economic OrderQuantity Model
Chapter 6:The Link between Operations and Finance
Chapter 7:Quality and Statistical Process Control
Chapter 8:Lean Operations and the Toyota Production System
Chapter 9:Variability and Its Impact on Process Performance: Waiting Time Problems
Chapter 10:The Impact of Variability on Process Performance: Throughput Losses
Chapter 11:Scheduling to Prioritize Demand
Chapter 12:Project Management
Chapter 13:Forecasting
Chapter 14:Betting on Uncertain Demand: The Newsvendor Model
Chapter 15:Assemble-to-Order, Make-to-Order, and Quick Response with Reactive Capacity
Chapter 16: Service Levels and Lead Times in Supply Chains: The Order-up-toInventory Model
Chapter 17:Risk-Pooling Strategies to Reduce and Hedge Uncertainty
Chapter 18:Revenue Management with Capacity Controls
Chapter 19:Supply Chain Coordination
AppendixA: Statistics Tutorial
Appendix B:Tables
Appendix C:Evaluation of the Expected Inventory and Loss Functions
Appendix D:Equations and Approximations
Appendix E:Solutions to Selected Practice Problems
Index ofKey “How to” Exhibits
Summary ofKey Notation and Equations
