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Stephen C. Harper, Ph.D. is a professor of management at the University of North Carolina at Wilmington and president of management consulting firm Harper and Associates, Inc.
Lessons for Starting Your Own Business | p. xi |
Preface | p. xv |
Acknowledgments | p. xvii |
Introduction | p. 1 |
Prerequisites for Start-Up Survival and Success | p. 5 |
Creating a New Business | p. 6 |
Can You Beat the Odds? | p. 7 |
Don't Be One of the Losers | p. 8 |
Prerequisites for Start-Up Survival and Success | p. 9 |
Key Entrepreneurial Qualities | p. 9 |
Conclusion: Starting a Business Is Survival of the Fittest | p. 15 |
Entrepreneurial Qualities Self-Test: Part 1 | p. 16 |
Identifying New Business Opportunities | p. 19 |
An Opportunity Can Be Found within Every Problem | p. 19 |
Creating Customers | p. 19 |
Maintaining Customers | p. 21 |
Are There Any Opportunities Left for New Businesses? | p. 21 |
Find Gaps in the Market | p. 22 |
Yes, There Are Opportunities! | p. 26 |
What Kind of Business Should I Start? | p. 26 |
Entrepreneurial Qualities Self-Test: Part 2 | p. 47 |
Scoring Breakdown for Question 8 | p. 48 |
Notes | p. 49 |
Preparing Your Business Plan | p. 51 |
The General Overview and Legal Structure | p. 52 |
The Executive Summary | p. 54 |
Overview of the Business Concept | p. 55 |
The Objectives for the New Business | p. 55 |
The Legal Form of Organization | p. 56 |
Profile of the Management Team and Organization Chart | p. 64 |
Description of the Market(s) to Be Served and the Location of the Business | p. 67 |
Basis for Financing the Business | p. 69 |
Timetable for Establishing the Business | p. 71 |
Exit Strategy | p. 73 |
The General Overview Helps You Think Things Through | p. 74 |
Selecting the Right Target Market | p. 75 |
Studying the Industry | p. 76 |
Analyzing the Market | p. 77 |
Competitive Analysis | p. 78 |
Identifying Your Prospective Customers | p. 82 |
Putting Together the Customer Profile | p. 88 |
Product and Price Strategy | p. 92 |
Product-Service Strategy | p. 93 |
Pricing Strategy | p. 100 |
Promotional Strategy and Physical Distribution Strategy | p. 108 |
Promotional Strategy | p. 108 |
Physical Distribution Strategy | p. 117 |
Be Prepared to Change Your Marketing Mix | p. 122 |
Determining Your Initial Capital Requirement | p. 123 |
Determining Your Initial Capital Requirement | p. 123 |
Estimating the First Year's Sales | p. 126 |
Identifying Your Cash Outlays | p. 131 |
Estimating Monthly Cash Outlays | p. 132 |
Identifying Starting Costs That You Have to Pay Only Once | p. 140 |
Completing the SBA Worksheet | p. 144 |
Proceed with Caution | p. 146 |
Projecting Your Financial Status for the First Years | p. 147 |
Profit Planning: Conducting Cost-Volume-Profit Analysis | p. 148 |
Cash Flow Projections | p. 155 |
Preparing Your Pro Forma Financial Statements | p. 158 |
Preparing Your First Calendar-Year-End Balance Sheet | p. 162 |
Running the Numbers Is an Essential Part of the Business Plan | p. 167 |
Sources of Funding, Alternatives to Starting from Scratch, and Entrepreneurial Do's and Don'ts | p. 169 |
Sources of Funding | p. 170 |
"Show Me the Money!" | p. 170 |
Few Entrepreneurs Have All the Money They Need | p. 170 |
Entrepreneurs Have to Be Willing to Accept Risks | p. 171 |
Don't Expect to Get a Loan from a Bank | p. 171 |
Take a Good Look at Yourself ... Are You Credit/Investment-Worthy? | p. 172 |
Sometimes You Have to Give Up Something to Get Something | p. 172 |
Raising Money Takes Considerable Time | p. 173 |
You Will Need to Be a Salesperson to Get Funding | p. 173 |
Raising Funds Also Takes Resilience | p. 173 |
Not All Money Is Alike | p. 173 |
You Need an "F-Plan." | p. 174 |
Developing the F-Plan for Your Venture | p. 174 |
Bootstrapping: Proactive Ways to Raise and Conserve Cash | p. 175 |
Bootstrapping Techniques | p. 176 |
Funding Sources Come in All Shapes and Sizes | p. 178 |
Criteria That Banks Use When Considering a Loan Request | p. 188 |
Other Factors to Consider When You Seek a Loan | p. 197 |
Conclusion: Anita Roddick Was Right--Finding Funding Can Be a Real Challenge | p. 197 |
Notes | p. 199 |
Buying an Existing Business | p. 200 |
Sometimes It's Better Not to Start from Scratch | p. 200 |
Why Buy an Existing Business? | p. 201 |
Some Businesses Are for Sale, Others Can Be Bought | p. 203 |
Buyer Beware: All That Glitters May Not Be Gold! | p. 204 |
Guidelines for Analyzing a Business | p. 206 |
The Book Value Approach to Valuing a Business | p. 207 |
The Capitalization-of-Earnings Approach to Valuing a Business | p. 209 |
The Cash Flow Approach to Valuing a Business | p. 214 |
Valuation May Be a Hybrid of Various Approaches | p. 215 |
Closing the Sale: Don't Forget Your Accountant and Your Attorney | p. 215 |
Notes | p. 217 |
Acquiring a Franchise | p. 218 |
Buying Someone Else's Formula for Success | p. 218 |
The Benefits of Buying a Franchise | p. 219 |
The Drawbacks of Buying a Franchise | p. 220 |
Finding the Right Franchise Opportunity | p. 225 |
Checking Out the Franchisers | p. 228 |
Look before You Leap | p. 230 |
Epilogue: Entrepreneurial Do's and Don'ts | p. 231 |
Take a Good Look at Yourself, Your Life, and What Is Driving You | p. 232 |
Time: You Will Never Have Enough | p. 233 |
Preparation: Stack the Odds in Your Favor | p. 234 |
Management: Who Ever Said It Would Be Easy? | p. 235 |
The Business Plan: The Mental Journey Must Precede the Physical Journey | p. 238 |
Strategy: How Do You Plan to Gain Sustainable Competitive Advantages? | p. 239 |
Human Resources: Your Business Will Be Only as Good as Your People | p. 240 |
Legal: It's a Minefield Out There! | p. 241 |
Financial Side: Money Is like Oxygen--You Need It to Live | p. 241 |
The Business Opportunity: Analyze the Marketplace and Do the Right Marketing | p. 242 |
Suppliers: You Can't Live without Them | p. 243 |
Closing Points | p. 244 |
Sources of Helpful Information | p. 245 |
Index | p. 248 |
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