MCSA Windows Server 2003 All-in-One Exam Guide (Exams 70-270,70-290,70-291)

by Giles, Stephen

• ISBN13: 9780072225426
• ISBN10: 0072225424
• Edition: 1st
• Format: Hardcover
• Copyright: 2003-10-24
• Publisher: McGraw-Hill Osborne Media

Summary

This book provides in-depth, element-rich coverage of all the technical objectives represented in the MCSA exams in the context of day-to-day tasks.

Author Biography

Stephen Giles, MCSE, MCDBA, MCT, CTT, (Maple, Ontario) has spent the last 3 years teaching, writing about, and working with Microsoft and Oracle products. His titles include Test Yourself MCDBA SQL Server, and Oracle 8I DBA: SQL and PL/SQL Certification Bible. Damir Bersinic, MCSE, MCDBA, MCT, (Mississauga, Ontario), has more than 17 years of PC industry experience with 7+ years working with Microsoft NT and BackOffice, and 11 years working with SQL Server, Oracle and other products. His publications include the Oracle 8I DBA SQL and PL/SQL Certification Bible, Oracle 8I DBA Architecture and Administration Certification Bible, Windows 2000 Resource Kit Tools, MCSE Windows 2000 Core Exams Training Guide, MCSE SQL Server 7 Administration Training Guide, MCSE Installing and Administering a Windows 2000 Directory Services Infrastructure Training Guide, MCSE Designing a Windows 2000 Network Infrastructure, and Teach Yourself MCSE SQL Server 6.5 Administration in 14 Days.

Table of Contents

Acknowledgments	xxiii
Introduction	xxv
Chapter 1 Installing Windows XP Professional and Windows Server 2003	1	(30)
Understanding the Various Windows Versions	2	(1)
Determining Hardware Requirements	3	(1)
Performing an Attended Installation	4	(10)
The Setup Program	7	(3)
The Windows XP Setup Wizard	10	(4)
Exercise 1.1	14	(1)
Performing an Unattended Installation	15	(3)
Performing Unattended Installs Using Answer Files and Setup Manager	15	(3)
Using Setup Manager	18	(1)
Exercise 1.2	18	(2)
Exercise 1.3	20	(4)
Creating Images with SYSPREP	21	(1)
Performing Remote installations with RIS	22	(2)
Activating Windows	24	(1)
Chapter Review	24	(7)
Questions	25	(3)
Answers	28	(3)
Chapter 2 Upgrading to Windows XP Professional and Troubleshooting Failed Installations and Upgrades	31	(30)
Preparing to Upgrade	31	(4)
Upgrading Client Operating Systems to Windows XP Professional	32	(3)
Exercise 2.1	35	(3)
Upgrade Compatibility for Window NT 4.0 Workstation and Windows 2000 Professional	37	(1)
Upgrading to Windows XP Professional	38	(4)
Preparing to Upgrade	38	(1)
Starting the Upgrade Process	39	(3)
Exercise 2.2	42	(5)
Upgrading to Windows XP Professional from Windows NT and Windows 2000	45	(1)
Using winnt32.exe	45	(2)
Deploying Service Packs	47	(2)
Migrating Existing User Environments to a New Installation	49	(2)
Troubleshooting Failed Installations and Upgrades	51	(3)
Where to Look for the Problem	51	(1)
Common Installation and Upgrade Problems	52	(2)
Chapter Review	54	(7)
Questions	55	(3)
Answers	58	(3)
Chapter 3 Managing Windows 2003 and XP Professional Hardware Configuration	61	(40)
Understanding Hardware Components	62	(1)
Tools and Features for Managing the Windows XP and 2003 Server Hardware	63	(2)
Plug and Play	63	(2)
The Add Hardware Wizard	65	(1)
Exercise 3.1	65	(11)
Device Manager	67	(5)
Windows Update	72	(1)
Driver Signing	72	(4)
Exercise 3.2	76	(1)
Installing and Configuring Specific Hardware Devices	77	(1)
Monitoring and Supporting Multiple Processors	77	(1)
Managing Display Devices	78	(2)
Configuring Display Settings	78	(2)
Exercise 3.3	80	(2)
Configuring Multiple Display Support	81	(1)
Exercise 3.4	82	(1)
Managing Multiple Monitors	82	(1)
Exercise 3.5	83	(1)
Managing I/0 Devices	84	(2)
Installing and Configuring Modems	85	(1)
Exercise 3.6	86	(2)
Installing and Configuring USB and IrDA Devices	87	(1)
Managing Mobile Computer Hardware	88	(6)
Managing Card Services	88	(1)
Configuring Power Management	89	(2)
Managing Mobile Hardware with Hardware Profiles	91	(3)
Chapter Review	94	(7)
Questions	95	(3)
Answers	98	(3)
Chapter 4 Configuring and Managing Printers	101	(28)
Installing and Configuring Printers	101	(5)
Understanding the Parts of the Printing Process	101	(2)
Installing a Windows Printer	103	(2)
Adding Standard IP Printer Ports	105	(1)
Exercise 4.1	106	(8)
Adding a Print Client	109	(3)
Managing Internet Printing	112	(2)
Exercise 4.2	114	(1)
Managing Printers	115	(2)
Managing the Spooler	115	(2)
Exercise 4.3	117	(2)
Setting Printer Permissions	117	(2)
Exercise 4.3	119	(4)
Configuring Printer Schedules and Priorities	120	(2)
Configuring a Local Printer to User Printer Pooling	122	(1)
Exercise 4.4	123	(1)
Chapter Review	123	(6)
Questions	124	(2)
Answers	126	(3)
Chapter 5 Managing User Preferences and Desktops	129	(26)
Understanding Local User Profiles	129	(3)
Exercise 5.1	132	(4)
Creating Roaming User Profiles	133	(3)
Exercise 5.2	136	(4)
Creating Mandatory User Profiles	139	(1)
Exercise 5.3	140	(2)
Managing Regional Settings	142	(4)
Exercise 5.4	146	(2)
Chapter Review	148	(7)
Questions	149	(3)
Answers	152	(3)
Chapter 6 Managing Windows Networking	155	(38)
Introduction to Networking	155	(7)
The OSI Model	156	(4)
Putting the Layers Together	160	(2)
Interprocess Communications	162	(5)
NetBIOS	162	(2)
Named Pipes	164	(1)
Remote Procedure Calls	164	(1)
The Distributed Component Object Model	164	(1)
Network Dynamic Data Exchange	165	(1)
MailSlots	165	(1)
Bidirectional Sockets	165	(2)
A Closer Look at TCP/IP	167	(5)
Transmission Control Protocol	167	(2)
User Datagram Protocol	169	(1)
Internet Protocol	169	(2)
Internet Control Message Protocol	171	(1)
Internet Group Management Protocol	171	(1)
Address Resolution Protocol	172	(1)
Introduction to Routing	172	(3)
The Androg Process	173	(1)
The Local Routing Table	174	(1)
Configuring Network Settings in Windows 2003	175	(14)
Configuring Your Network Identity	175	(3)
Configuring Network Adapters in Windows 2003	178	(3)
Configuring Network Protocol Settings	181	(8)
Chapter Review	189	(4)
Questions	190	(2)
Answers	192	(1)
Chapter 7 Managing Windows Server 2003 Network Services	193	(76)
Configuring a Dynamic Host Configuration Protocol Server	194	(3)
TCP/IP Address Assignment Using DHCP	194	(2)
Installing and Configuring a DHCP Server	196	(1)
Exercise 7.1	197	(2)
Exercise 7.2	199	(6)
Exercise 7.3	205	(7)
Exercise 7.4	212	(6)
Exercise 7.5	218	(1)
Configuring Windows Name Resolution	219	(4)
Configuring Host Name Resolution	220	(3)
Exercise 7.6	223	(2)
Exercise 7.7	225	(5)
Exercise 7.8	230	(1)
Exercise 7.9	231	(7)
Exercise 7.10	238	(2)
Exercise 7.11	240	(1)
Exercise 7.12	241	(2)
Exercise 7.13	243	(11)
Configuring NetBIOS Name Resolution	252	(2)
Exercise 7.14	254	(1)
Exercise 7.15	255	(8)
Other Networking Services	263	(1)
Chapter Review	264	(5)
Questions	265	(3)
Answers	268	(1)
Chapter 8 Managing Routing and Remote Access	269	(62)
An Overview of Network Connections	269	(15)
Making a New Connection	271	(1)
Creating a Connection to the Office	272	(1)
Creating a Connection to the Internet	273	(2)
Editing a Dial-Up Connection	275	(9)
Exercise 8.1	284	(1)
Connecting Using a Virtual Private Network	284	(1)
Exercise 8.2	285	(1)
Configuring Routing and Remote Access	285	(3)
Exercise 8.3	288	(4)
Manually Configuring RRAS	288	(2)
Configuring Ports	290	(1)
BAP and BACP	290	(2)
Exercise 8.4	292	(2)
Configuring Routing	293	(1)
PPTP vs.L2TP	293	(1)
Exercise 8.5	294	(1)
Exercise 8.6	295	(7)
Exercise 8.7	302	(12)
Exercise 8.8	314	(9)
Configuring Remote Access	318	(5)
Exercise 8.9	323	(1)
Chapter Review	324	(7)
Questions	325	(3)
Answers	328	(3)
Chapter 9 Introduction to Active Directory	331	(62)
Directory Service Basics	331	(3)
Active Directory and Domains	333	(1)
Active Directory Structure	334	(3)
DNS and Active Directory	334	(3)
Exercise 9.1	337	(9)
Exercise 9.2	346	(4)
The Logical Structure of Active Directory	348	(2)
Exercise 9.3	350	(3)
Exercise 9.4	353	(3)
Exercise 9.5	356	(6)
The Physical Structure of Active Directory	360	(2)
Exercise 9.6	362	(2)
Exercise 9.7	364	(1)
Exercise 9.8	365	(2)
Exercise 9.9	367	(3)
Exercise 9.10	370	(2)
Exercise 9.11	372	(2)
Active Directory Versioning	373	(1)
Exercise 9.12	374	(2)
Exercise 9.13	376	(3)
Server Roles in Active Directory	377	(2)
Exercise 9.14	379	(1)
Exercise 9.15	380	(1)
Exercise 9.16	381	(1)
Exercise 9.17	382	(3)
Exercise 9.18	385	(1)
Exercise 9.19	386	(1)
Chapter Review	387	(6)
Questions	388	(3)
Answers	391	(2)
Chapter 10 Managing Users and Groups	393	(38)
Differentiating Between Local and Domain Security	393	(4)
Working with Kerberos	396	(1)
Creating User Accounts	397	(3)
General Guidelines for Creating User Accounts	397	(2)
General Guidelines for Passwords	399	(1)
Creating and Managing User Accounts	400	(2)
Creating Local User Accounts	400	(2)
Exercise 10.1	402	(6)
Managing Local User Accounts	403	(5)
Exercise 10.2	408	(1)
Creating and Managing Domain User Accounts	408	(2)
Adding a Domain User Account	408	(2)
Exercise 10.3	410	(5)
Managing Domain User Accounts	411	(4)
Exercise 10.4	415	(2)
Creating a User Account Template	416	(1)
Creating and Managing Local and Domain Groups	417	(1)
Creating and Managing Local Groups	417	(1)
Exercise 10.6	418	(1)
Creating and Managing Domain Groups	419	(4)
Exercise 10.7	423	(2)
Built-In User and Group Accounts	424	(1)
Chapter Review	425	(6)
Questions	426	(3)
Answers	429	(2)
Chapter 11 Securing and Managing Disk Resources	431	(44)
Configuring and Managing Disk Devices	431	(4)
Managing Disks	432	(1)
Initializing a Disk and Choosing a Disk Type	433	(2)
Exercise 11.1	435	(1)
Exercise 11.2	436	(4)
Exercise 11.3	440	(4)
Managing Partitions and Volumes	442	(2)
Exercise 11.4	444	(2)
Working with File Systems	446	(1)
Converting to NTFS	446	(1)
Exercise 11.5	447	(7)
Setting NTFS Permissions on Files and Folders	448	(6)
Exercise 11.6	454	(7)
Managing File Compression	459	(2)
Exercise 11.7	461	(7)
Encrypting Files with EFS	463	(2)
Configuring and Managing Disk Quotas	465	(3)
Managing Disk Fragmentation	468	(1)
Chapter Review	468	(7)
Questions	470	(3)
Answers	473	(2)
Chapter 12 Managing Access to Shared Network Resources	475	(24)
Creating and Managing Shared Folders	475	(5)
Setting Share Permissions	479	(1)
Exercise 12.1	480	(6)
Exercise 12.2	486	(4)
Exercise 12.3	490	(3)
Chapter Review	493	(6)
Questions	494	(3)
Answers	497	(2)
Chapter 13 Managing IIS and Internet-Based Services	499	(30)
Overview of Web-Based Enterprise Management	499	(3)
The Common Information Model	500	(1)
Windows Management Instrumentation	500	(1)
Understanding the Impact of WMI	501	(1)
Security in Internet Explorer	502	(2)
Internet Explorer Enhanced Security Configuration	502	(1)
Security Settings	502	(2)
Exercise 13.1	504	(4)
TCP/IP-Based Services in Windows 2003	508	(1)
Installing Application Services	508	(1)
Exercise 13.2	509	(4)
Configuring TCP/IP Services	509	(4)
Exercise 13.3	513	(1)
Exercise 13.4	514	(1)
Exercise 13.5	514	(11)
Managing Server Names	525	(1)
Chapter Review	525	(4)
Questions	526	(2)
Answers	528	(1)
Chapter 14 Configuring and Managing Remote Administration	529	(28)
Remote Assistance	529	(12)
Enabling Remote Assistance	530	(1)
Requesting Assistance	531	(9)
Remote Assistance Issues	540	(1)
Offering Assistance Without an Invitation	541	(1)
Using Terminal Server	541	(11)
Remote Desktop	542	(1)
Connecting to Terminal Server	542	(2)
Installing Terminal Services	544	(2)
Terminal Server Licensing	546	(1)
Configuring User Permissions	547	(3)
Managing User Connections	550	(2)
Chapter Review	552	(5)
Questions	553	(2)
Answers	555	(2)
Chapter 15 Introduction to Group Policy	557	(38)
Group Policy Basics	557	(2)
Group Policy Components	558	(1)
Exercise 15-1	559	(1)
Exercise 15-2	560	(6)
How Group Policy Works	561	(5)
Exercise l5-3	566	(2)
Exercise 15-4	568	(1)
Exercise 15-5	569	(2)
Creating and Managing Group Policy	571	(1)
Exercise 15-6	571	(3)
Linking an Existing GPO	574	(1)
Exercise 15-7	574	(2)
Removing Links and Deleting GPOs	576	(1)
Exercise 15-8	576	(1)
Setting GPO Options and Properties	577	(1)
Exercise 15-9	577	(2)
Exercise 15-10	579	(1)
Setting Permissions on Group Policy Objects	580	(2)
Setting Permissions to Use a GPO	580	(2)
Setting Permissions to Manage a GPO	582	(1)
Exercise 15-11	582	(4)
Advanced Group Policy Permissions	583	(3)
Troubleshooting Group Policy	586	(3)
Auditing Group Policy	588	(1)
Exercise 15-12	589	(1)
Chapter Review	590	(5)
Questions	591	(2)
Answers	593	(2)
Chapter 16 Managing Users, Computers, and Software in Windows Server 2003	595	(60)
Managing Computer and User Settings with Group Policy	596	(3)
Available Administrative Template Settings	597	(2)
Exercise 16.1	599	(4)
Changing the Target of the Group Policy Editor	603	(1)
Exercise 16.2	603	(4)
Using Scripts to Configure Computer and User Environments	606	(1)
Exercise 16.3	607	(6)
Configuring Other Settings Using Group Policy	610	(3)
Deploying Software Using Group Policy	613	(3)
Windows Installer Packages and ZAP Files	613	(2)
To Assign or Publish-What Is the Best Option?	615	(1)
Configuring Group Policy to Deploy Software	615	(1)
Exercise 16.4	616	(2)
Exercise 16.5	618	(3)
Upgrading Deployed Software Packages	620	(1)
Exercise 16.6	621	(4)
Redeploying Software Using Group Policy	624	(1)
Exercise 16.7	625	(1)
Removing Software Deployed with Group Policy	626	(1)
Exercise 16.8	626	(1)
Using Transform Files to Modify Packages	627	(1)
Exercise 16.9	627	(2)
Creating Categories for Published Applications	628	(1)
Exercise 16.10	629	(1)
Exercise 16.11	630	(2)
Associating File Extensions with Document Activation	631	(1)
Exercise 16.12	632	(2)
Troubleshooting Software Deployment Using Group Policy	633	(1)
Deploying Windows Updates Using Software Update Services	634	(2)
Software Update Services Overview	635	(1)
Installing Software Update Services	636	(1)
Exercise 16.13	636	(5)
Managing Software Update Services	640	(1)
Exercise 16.14	641	(4)
Configuring Clients to Use Software Update Services Servers	645	(1)
Exercise 16.15	645	(3)
Chapter Review	648	(7)
Questions	648	(4)
Answers	652	(3)
Chapter 17 Using Group Policy to Manage Windows Security	655	(38)
Windows Security Settings	655	(4)
Security Templates	657	(2)
Exercise 17.1	659	(3)
Exercise 17.2	662	(2)
Security Configuration and Analysis	664	(1)
Exercise 17.3	664	(2)
Exercise 17.4	666	(2)
Exercise 17.5	668	(4)
Exercise 17.6	672	(2)
Using Group Policy to Configure Security Settings	673	(1)
Exercise 17.7	674	(2)
Exercise 17.8	676	(1)
Using Auditing to Track Activity in Windows Server 2003	677	(3)
Setting Up an Audit Policy	680	(1)
Exercise 17.9	680	(2)
Don't Set It and Forget It	680	(2)
Exercise 17.10	682	(3)
Exercise 17.11	685	(1)
Using Event Views to Review Auditing Entries	686	(1)
Exercise 17.12	686	(1)
Chapter Review	687	(6)
Questions	688	(3)
Answers	691	(2)
Chapter 18 Securing Network Communication	693	(20)
Public Key Infrastructure	693	(1)
Exercise 18.1	694	(4)
Certification Hierarchy	695	(1)
Validating a Certificate	696	(1)
Asymmetric Key Encryption	697	(1)
Symmetric Key Encryption	697	(1)
Putting It All Together	697	(1)
Configuring IP Security	698	(2)
Configuring Secure Sockets Layer	700	(9)
Creating a Certificate Request	700	(2)
Obtaining the Certificate	702	(5)
Installing the Certificate	707	(2)
Chapter Review	709	(4)
Questions	709	(2)
Answers	711	(2)
Chapter 19 Preventing Disasters	713	(34)
Understanding Disaster Protection	713	(4)
Creating Fault-Tolerant Disks	713	(2)
Configuring Striped Volumes (RAIDO)	715	(2)
Exercise 19.1	717	(4)
Configuring a Mirrored Volume	719	(2)
Exercise 19.2	721	(1)
Exercise 19.3	722	(4)
Configuring RAIDS Volumes	724	(2)
Exercise 19.4	726	(2)
Configuring RAID 10	727	(1)
Using the Windows Backup Utility	728	(2)
Performing a Backup with the Backup Utility	729	(1)
Developing a Backup Strategy	730	(1)
Exercise 19.5	731	(6)
Backing Up System State Data with the Windows Backup Utility	735	(1)
Scheduling a Backup Plan	736	(1)
Protecting Data with Shadow Copy	737	(2)
Configuring the Automatic System Recovery	739	(1)
Chapter Review	740	(7)
Questions	741	(3)
Answers	744	(3)
Chapter 20 Recovering Windows Server 2003 and Windows XP Professional	747	(30)
The Boot Process	748	(2)
Recovering Windows Server 2003 and Windows XP Professional	750	(2)
Working with Safe Mode	751	(1)
Exercise 20.1	752	(2)
Working with the Last Known Good Configuration	753	(1)
Using the Recovery Console to Manage Startup Issues	754	(1)
Exercise 20.2	755	(1)
Exercise 20.3	756	(2)
Recovery with ASR	758	(1)
Recovering System State and User Data Using Windows Backup	759	(3)
Restoring the Different Backup Types	761	(1)
Exercise 20.4	762	(1)
Restoring System State Information	763	(1)
Restoring Files with Shadow Copy	763	(1)
Exercise 20.5	764	(2)
Recovering RAID Sets from Disk Failure	766	(1)
Exercise 20.6	766	(3)
Exercise 20.7	769	(1)
Chapter Review	770	(7)
Questions	772	(3)
Answers	775	(2)
Chapter 21 Managing Software Updates and Licensing	777	(16)
Obtaining Updates	777	(4)
Types of Updates	777	(4)
Windows Automatic Updates	781	(2)
The Software Update Service	783	(6)
Installing SUS	783	(1)
Configuring the SUS Service	783	(2)
Performing Initial Synchronization	785	(1)
Approving Updates	786	(1)
Configuring Clients to Use the SUS Server	787	(2)
Chapter Review	789	(4)
Questions	789	(3)
Answers	792	(1)
Chapter 22 Monitoring and Troubleshooting Microsoft Windows Server 2003	793	(48)
Understanding the Performance Tool	793	(13)
Objects, Counters, and Instances	794	(5)
Using System Monitor	799	(7)
Exercise 22.1	806	(5)
Performance Logs And Alerts	806	(5)
Exercise 22.2	811	(4)
Windows 2003 Support Tools	815	(15)
Event Viewer	815	(4)
The Task Manager	819	(5)
Device Manager	824	(3)
Registry Editor	827	(1)
Network Monitor	828	(1)
Command-Line Tools	829	(1)
Troubleshooting Windows Networking	830	(6)
Troubleshooting TCP/IP Communications	831	(1)
Troubleshooting Name Resolution	832	(3)
Troubleshooting Authentication	835	(1)
Troubleshooting Connection-Based Communications	835	(1)
Chapter Review	836	(5)
Questions	836	(2)
Answers	838	(3)
Appendix A Exam Objective Matrix	841	(10)
Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional	841	(4)
Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment	845	(3)
Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure	848	(3)
Appendix B Suggested Readings and Web Sites	851	(2)
Appendix C About the CD	853	(4)
System Requirements	853	(1)
LearnKey Online Training	853	(1)
Installing and Running MasterExam	854	(1)
MasterExam	854	(1)
Electronic Book	854	(1)
Help	854	(1)
Removing Installation(s)	854	(1)
Technical Support	854	(1)
LearnKey Technical Support	855	(2)
Index	857