MCSE Administering Exchange 2000 Server Study Guide (Exam 70-224)

by Clawson, Shane; Luckett, Richard

• ISBN13: 9780072126747
• ISBN10: 0072126744
• Edition: 1st
• Format: Hardcover
• Copyright: 2001-08-24
• Publisher: McGraw-Hill Osborne Media

Summary

The Exchange 2000 Server exam is a popular elective for MCSE certification. Microsoft Exchange Server is the leading messaging platform among Fortune 1000 companies. Full coverage of all official Microsoft topics, including the Web Store, real time data and video conferencing, and instant messaging. CD-ROM contains a full ExamSim practice exam with 300+ practice exam questions, plus CBT training software with audio review and instructional video clips.

Author Biography

Shane Clawson is the President of Virtual Engineering, with offices in San Diego, California, and the Washington D.C. area. Shane is also a principal in an ASP firm specializing in Exchange 2000, and an instructor and technical-course author. He teaches Windows 2000 and related courses and is the author of several Exchange 2000 technical courses. He has written numerous books and articles on Windows NT technology, Windows 2000, and Exchange 2000 technologies. Richard Luckett is the President of American Messaging Inc., a consulting firm specializing in designing and implementing Windows 2000 Active Directory Services and Active Directory Integrated Systems with an emphasis on Exchange 2000 deployments and migration. Richard has designed, deployed, administered, and consulted on Exchange since version 4.0 was released in 1996. Richard is also an instructor and author, teaching a full range of Windows 2000 and Exchange 2000 courses.

Table of Contents

Foreword	iii
About the Authors	vi
Acknowledgments	vii
Preface	xix
Introduction	xxiii
Introduction to Exchange 2000 Server	1	(72)
Overview of Exchange	3	(7)
Exchange 4.0	3	(2)
Exchange 5.0	5	(1)
Exchange 5.5	6	(1)
What Is Exchange 2000?	7	(3)
Configuring a User Object for Messaging	10	(6)
Why Do You Want It?	10	(2)
Integration with Active Directory	12	(1)
Configuring a User Object for Messaging	13	(3)
Creating and Managing Address Lists	16	(23)
Better Control of Distribution Lists	16	(3)
Creating Address Lists	19	(2)
Integration with Internet Information Service (IIS)	21	(2)
Information Store	23	(2)
Public Folders	25	(4)
Collaboration	29	(6)
Web Store	35	(4)
Configuring Outlook Web Access	39	(15)
Outlook Web Access	39	(3)
Configuring OWA Access	42	(3)
Object Management	45	(3)
Flexible Administration	48	(1)
Messaging Routing	49	(5)
Managing Recipient and Server Policies	54	(10)
Policies	54	(1)
Creating a Recipient Policy	55	(3)
Clustering Exchange 2000	58	(1)
Virtual Servers	59	(1)
Front-end and Back-end Servers	59	(4)
Two-Minute Drill	63	(1)
Q&A Self Test	64	(9)
Lab Question	68	(1)
Self Test Answers	69	(2)
Lab Answer	71	(2)
Deploying Exchange 2000 Server and Supported Clients	73	(118)
Deploying Exchange 2000 Server	74	(43)
Planning	75	(1)
Planning Resources and Tools	76	(3)
Installation Checklist	79	(6)
Installation Environments	85	(5)
Three Types of Installations	90	(4)
Running ForestPrep for a New Organization	94	(3)
Running DomainPrep	97	(3)
Installing Exchange	100	(6)
Mail-Enabling a User Account	106	(4)
Performing a Subsequent Installation	110	(1)
Changes Made by the Installation	111	(5)
Troubleshooting Failed Installations	116	(1)
Upgrading Existing Exchange Servers to Exchange 2000	117	(26)
Upgrade Requirements	117	(6)
Active Directory Connector	123	(1)
Installing the ADC	124	(3)
Site Replication Service	127	(2)
Configuring Connection Agreements with the ADCM	129	(5)
Troubleshooting Active Directory Connector Problems	134	(2)
Upgrade/Migration Strategies	136	(3)
Moving Exchange 5.5 into a Windows 2000 Environment	139	(1)
Moving Accounts and Mailboxes	139	(3)
Troubleshooting the Upgrade Process	142	(1)
Managing Exchange 2000 Migrations	143	(14)
Maintaining Third-party Connectivity	144	(1)
Configuring Messaging Backbones	145	(1)
Maintaining Common User Lists	145	(1)
Maintain Existing Connectors	146	(1)
Moving Users to Exchange 2000	147	(1)
Reasons to Move to Native Mode	147	(2)
Migration Tools	149	(5)
Running the Active Directory Account Cleanup Wizard (Search Mode)	154	(3)
Deploying Clients	157	(22)
Outlook 2000	158	(3)
Using the Microsoft Outlook Setup Wizard	161	(5)
Outlook Express	166	(1)
Configuring Outlook Express as an Exchange Client	167	(2)
Chat Services (Internet Relay Chat)	169	(1)
Outlook Web Access	170	(2)
Configuring Client Access Protocols	172	(5)
Two-Minute Drill	177	(2)
Q&A Self Test	179	(12)
Lab Question	184	(1)
Self Test Answers	185	(2)
Lab Answer	187	(4)
Understanding and Configuring Exchange 2000 Server Roles	191	(114)
Exchange System Manager	192	(1)
Configuring Exchange 2000 for Messaging and Collaboration	193	(43)
Configuring Exchange 2000 Server Information in the Windows 2000 Active Directory	193	(2)
Configuring Information Store Objects	195	(1)
Creating a New Storage Group	196	(2)
Adding a Mailbox Store	198	(5)
Adding a Public Folder Store	203	(2)
Configuring Multiple Storage Groups for Data Partitioning	205	(2)
Configuring Multiple Databases within a Single Storage Group	207	(1)
Configuring Virtual Servers to Support Internet Protocols	208	(5)
Adding and Configuring an SMTP Virtual Server	213	(7)
Configuring the Default NNTP Virtual Server	220	(3)
Configuring Instant Messaging Objects	223	(2)
Adding an IM Virtual Home Server	225	(3)
Configuring Chat Objects	228	(2)
Adding and Configuring a Chat Community	230	(6)
Defining Exchange 2000 Administrative Groups	236	(5)
What Is an Administrative Group?	237	(1)
Scope of Administration	237	(3)
Creating a Custom Administrative Group	240	(1)
Configuring Exchange 2000 for High-volume Messaging	241	(10)
Sizing an Exchange 2000 Server	242	(6)
Content Indexing	248	(1)
Creating Full-Text Index and Configuring Full-Text Index Properties	249	(2)
Troubleshooting Exchange 2000 Availability and Performance	251	(10)
System Monitor Terminology	252	(1)
Diagnose and Resolve Memory Constraints	253	(1)
Diagnose and Resolve Processor Constraints	254	(1)
Diagnose and Resolve Hard Disk Constraints	255	(3)
Diagnose and Resolve Network Constraints	258	(3)
Configuring Exchange 2000 for High Security	261	(19)
Key Management Server (KMS) Process Overview	263	(2)
Enrolling Users with KMS	265	(3)
Recovering a User's Key	268	(1)
Revoking a Certificate	269	(2)
Importing External CA Certificate into a Group Policy Object	271	(2)
Configuring Virtual Servers to Limit Access Through Firewalls	273	(4)
Enable Digest Authentication for Instant Messaging	277	(2)
Modifying Domain Security Policy for Digest Authentication	279	(1)
Administering Public Folders on the Enterprise	280	(7)
Configuring the Active Directory Object Attributes of a Public Folder	282	(1)
Restricting Top-level Folder Creation	283	(3)
Public Folder Inter-organization Replication Tool	286	(1)
Administering System Folders	287	(6)
System Folders	288	(3)
Two-Minute Drill	291	(2)
Q&A Self Test	293	(12)
Lab Question	299	(1)
Self Test Answers	300	(3)
Lab Answer	303	(2)
Administering User's Mailboxes and Contacts	305	(52)
Configuring a User Object for Messaging	306	(7)
Types of Recipient Objects	306	(1)
Exchange Task Wizard	307	(3)
Enabling a User Account for Messaging	310	(3)
Creating and Managing Address Lists	313	(12)
Creating Address Lists	314	(3)
Creating an Address List	317	(3)
Mail-Enabling a Group	320	(5)
Managing User and Information Store Association	325	(3)
Assigning a User Permissions to a Mailbox	326	(2)
Diagnosing and Resolving Problems Involving User and Information Store Placement	328	(8)
User Placement	329	(1)
Information Store Placement	330	(1)
Creating and Configuring a Mailbox Score	331	(5)
Diagnosing and Resolving Recipient Update Service (RUS) Problems	336	(8)
Recipient Update Service	336	(1)
RUS and Exchange 5.5	337	(1)
DSProxy Service	338	(1)
Configuring the Recipient Update Service	338	(3)
Two-Minute Drill	341	(3)
Q&A Self Test	344	(13)
Lab Question	349	(1)
Self Test Answers	350	(3)
Lab Answer	353	(4)
Administering and Troubleshooting Connectivity	357	(86)
Exchange 2000 Routing Overview	358	(2)
Managing and Troubleshooting Connectors	360	(20)
Connecting Exchange 2000 Routing Groups	360	(1)
Adding a Routing Group Connector	361	(1)
Foreign Mail System Connectors	362	(3)
Adding an SMTP Connector	365	(4)
Adding an X.400 Transport Stack	369	(1)
Adding an X.400 Connector	370	(3)
Diagnosing and Resolving Message Routing Problems	373	(2)
Diagnosing and Resolving Problems Reported by Non-Delivery Report (NDR) Messages	375	(1)
Configuring the Postmaster for Exchange 2000	376	(4)
Managing Exchange 2000 Message Queues	380	(11)
SMTP Advanced Queuing Engine	381	(1)
Queue Viewer	382	(3)
Managing System and Link Queues	385	(3)
Deleting Messages Using Queue Viewer	388	(3)
Diagnosing Link Status by Tracking Messages	391	(5)
Message Tracking Center	391	(1)
Enabling Message Tracking and Subject Logging	392	(2)
Using the Message Tracking Center to Track a Message	394	(2)
Configuring and Monitoring Client Connectivity	396	(10)
Configuring Outlook 2000	396	(2)
Configuring Outlook Web Access	398	(2)
Configuring POP3 and IMAP4 Clients	400	(1)
Configuring IRC Clients	401	(1)
Installing and Configuring MS Chat	402	(4)
Monitoring Client Connectivity	406	(1)
Troubleshooting Client Connectivity Problems	406	(14)
TCP/IP Settings	407	(3)
Diagnosing and Resolving DNS Problems	410	(2)
Diagnosing and Resolving Server Publishing Problems	412	(1)
Stopping and Starting the HTTP Virtual Server	413	(2)
Troubleshooting DSProxy and DSAccess Problems	415	(2)
Troubleshooting Instant Messaging Connectivity Problems	417	(1)
Troubleshooting Other Connection Protocol Problems	417	(2)
Troubleshooting Problems on Non-Microsoft Clients	419	(1)
Managing Public Folder Connectivity	420	(12)
Configuring and Monitoring Public Folder Replication	421	(1)
Configuring Public Folder Replication	422	(4)
Monitoring and Troubleshooting Public Folder Replication	426	(4)
Two-Minute Drill	430	(2)
Q&A Self Test	432	(11)
Lab Question	438	(1)
Self Test Answers	439	(2)
Lab Answer	441	(2)
Exchange 2000 Change Management	443	(68)
Monitoring Services Use	444	(8)
Using Exchange Monitors	445	(4)
Creating a Notification	449	(1)
Troubleshooting with Task Manager	450	(2)
Managing the Growth of the Public and Private Message Store Databases	452	(2)
Creating a New Storage Group	452	(2)
Managing the Growth of the User Population and Message Traffic	454	(11)
Placement and Number of Machines	454	(6)
Creating a Routing Group	460	(5)
Monitoring the Growth of Client Use	465	(3)
Information Score	466	(1)
SMTP	467	(1)
Managing Recipient and Server Policies	468	(13)
Server Policies	469	(1)
Configuring Server Policies	470	(4)
Mailbox Store Policies	474	(1)
Public Folder Store Policies	475	(1)
Creating a Public Folder Policy	476	(5)
Diagnosing and Resolving Problems That Involve Recipient and Server Policies	481	(4)
Analyzing Multiple System Policy Objects	481	(1)
Creating and Modifying a Recipient Policy	482	(3)
Optimizing Public Folder and Mailbox Searching	485	(12)
Full-Text Indexing Overview	486	(4)
Creating and Configuring a Store for Full-Text Indexing	490	(5)
Two-Minute Drill	495	(2)
Q&A Self Test	497	(14)
Lab Question	503	(1)
Self Test Answers	504	(3)
Lab Answer	507	(4)
Disaster Recovery for Exchange 2000	511	(60)
Implementing a Backup and Restore Plan	512	(16)
Types of Backup	513	(3)
Data Recovery Architecture	516	(6)
Mission-critical Mailboxes	522	(1)
Multiple Databases Single Store	523	(1)
Dedicated Recovery Server	523	(1)
Windows 2000 Backup	524	(1)
Using Windows 2000, Backup Program	524	(4)
Restoring User Data	528	(6)
Mailbox Recovery Scenarios	528	(1)
Configuring Deleted Mailbox Retention	529	(5)
Configuring a Server for Disaster Recovery	534	(3)
Storage Groups and Stores	534	(1)
Logging Settings	535	(1)
Configuring Log Settings	535	(1)
Configuring a Server for Recovery	536	(1)
Restoring the Information Stores	537	(2)
Restoring Exchange Server	539	(1)
Troubleshooting Backup and Restore Problems	539	(7)
Common Error Messages	540	(4)
Running ESEUTIL	544	(2)
Safeguarding User Keys	546	(12)
Backing Up Key Management Services	547	(1)
Backing Up the CA Certificate	548	(4)
Restoring KMS	552	(3)
Two-Minute Drill	555	(3)
Q&A Self Test	558	(13)
Lab Question	563	(3)
Self Test Answers	566	(3)
Lab Answer	569	(2)
A About the CD	571	(4)
Installing CertTrainer	572	(1)
System Requirements	572	(1)
CertTrainer	572	(1)
ExamSim	573	(1)
Saving Scores as Cookies	573	(1)
E-Book	573	(1)
CertCam	574	(1)
Help	574	(1)
Upgrading	574	(1)
B About the Web Site	575	(2)
Get What You Want When You Want It	576	(1)
Glossary	577	(56)
Index	633