Measurement and Calibration Requirements for Quality Assurance to Iso 9000

by Morris, Alan S.

• ISBN13: 9780471976851
• ISBN10: 0471976857
• Edition: 1st
• Format: Hardcover
• Copyright: 1998-04-22
• Publisher: Wiley

Summary

* Coverage of environmental management systems satisfying ISO 14000 enabling companies to demonstrate their commitment to responsible manufacturing

Author Biography

Dr. Morris Retired senior lecturer in the Department of Automatic Control & Systems Engineering at the University of Sheffield. He has taught the undergraduate course in measurement and instrumentation for nearly 30 years, as well as undergraduate courses in robot technology, engineering design and laboratory skills, and graduate level courses in robot control, modeling and measurement for quality assurance. He is the author of eight books and more than 130 research papers in the fields of measurement and instrumentation and robot control.

Table of Contents

Preface	xi	(4)
Series Foreword	xv
CHAPTER 1 Introduction	1	(16)
1.1 General approach to quality systems	2	(1)
1.2 ISO 9000 quality standards	3	(5)
1.3 Applicability of ISO 9001-ISO 9003	8	(1)
1.4 ISO 14000 standards for environmental management systems	8	(1)
1.5 Summary of measurement and calibration requirements	9	(2)
1.6 Interpretation of measurement and calibration requirements	11	(2)
1.7 Standard measurement units	13	(2)
References	15	(2)
CHAPTER 2 Quality Systems in Manufacturing and Service Provision	17	(26)
2.1 Total quality management	18	(3)
2.2 Customer satisfaction	21	(1)
2.3 Quality policy and objectives	22	(1)
2.4 Quality plan for manufacturing operations	23	(4)
2.5 Quality plan for service functions	27	(1)
2.6 Quality plan for software production	27	(1)
2.7 Quality control system costing	28	(3)
2.8 Quality control system implementation	31	(5)
2.9 Quality system documentation	36	(1)
2.10 Quality assurance	37	(1)
2.11 Quality system audits	38	(2)
2.12 ISO 9000 registration	40	(1)
References	41	(3)
CHAPTER 3 Calibration Procedures	43	(12)
3.1 Process instrument calibration	44	(4)
3.2 Standards Laboratories	48	(1)
3.3 Validation of Standards Laboratories	48	(1)
3.4 Primary reference standards	49	(1)
3.5 Traceability	50	(1)
3.6 Documentation in the workplace	51	(2)
References	53	(2)
CHAPTER 4 Instrument Classification, Characteristics and Choice	55	(18)
4.1 Instrument classification	55	(4)
4.2 Static instrument characteristics	59	(8)
4.3 Dynamic instrument characteristics	67	(3)
4.4 Cost, durability and maintenance	70	(1)
References	71	(2)
CHAPTER 5 Sources of Measurement Error	73	(32)
5.1 Introduction	73	(1)
5.2 Random errors	74	(12)
5.3 Systematic errors	86	(9)
5.4 Error reduction using intelligent instruments	95	(4)
5.5 Total measurement system errors	99	(4)
References	103	(2)
CHAPTER 6 Transmission and Processing of Measurement Signals	105	(22)
6.1 Signal transmission	105	(5)
6.2 Signal processing	110	(14)
References	124	(3)
CHAPTER 7 Measurement Signal Recording and Data Presentation	127	(12)
7.1 Introduction	127	(1)
7.2 Measurement signal recording	128	(6)
7.3 Data presentation	134	(5)
CHAPTER 8 Practical Implementation of Measurement and Calibration Procedures	139	(10)
8.1 Choice of primary measuring instruments	139	(1)
8.2 Choice of secondary measuring instruments	140	(1)
8.3 Calculation of measurement accuracy	140	(1)
8.4 Calibration procedures	141	(4)
8.5 Procedure following calibration	145	(1)
8.6 Documentation of measurement and calibration systems	145	(2)
8.7 Instrument records	147	(2)
CHAPTER 9 Reliability in Manufacturing Systems	149	(14)
9.1 Introduction	149	(1)
9.2 Reliability quantification in quasi-absolute terms	150	(3)
9.3 Failure patterns	153	(1)
9.4 Reliability quantification in probabilistic terms	154	(1)
9.5 Laws of reliability in complex systems	155	(3)
9.6 Availability of complex systems	158	(1)
9.7 Reliability calculations for sample systems	158	(3)
9.8 Achieving high reliability	161	(1)
References	162	(1)
CHAPTER 10 Software Quality Metrics	163	(16)
10.1 Introduction	163	(2)
10.2 General quality metrics	165	(1)
10.3 Quality metrics in terms of reliability	166	(7)
References	173	(6)
CHAPTER 11 Statistical Process Control	179	(14)
11.1 Conditions for application of statistical process control	176	(1)
11.2 Principles of statistical process control	177	(1)
11.3 XBAR chart (or MEAN chart)	178	(7)
11.4 CUSUM charts (Cumulative sum charts)	185	(4)
11.5 RANGE charts (R charts)	189	(3)
11.6 Summary of control charts	192	(1)
References	192	(1)
CHAPTER 12 Product Sampling and Testing	193	(18)
12.1 Introduction	193	(2)
12.2 Principles of product sampling and testing	195	(7)
12.3 The Variables sampling and testing plan	202	(6)
12.4 The Attributes sampling and testing plan	208	(1)
12.5 Summary	209	(1)
References	209	(2)
CHAPTER 13 Temperature Calibration	211	(28)
13.1 Review of temperature-measuring instruments	211	(18)
13.2 Introduction to calibration	229	(2)
13.3 Calibration instruments and equipment	231	(3)
13.4 Calibration frequency	234	(1)
13.5 Calibration procedures	235	(2)
References	237	(2)
CHAPTER 14 Pressure Calibration	239	(30)
14.1 Review of pressure-measuring instruments	239	(13)
14.2 Introduction to calibration	252	(2)
14.3 Pressure calibration instruments	254	(5)
14.4 Calibration frequency	259	(1)
14.5 Calibration procedures	259	(1)
References	260	(1)
CHAPTER 15 Mass, Force and Torque Calibration	261	(18)
15.1 Review of mass measurement	261	(8)
15.2 Review of force measurement	269	(2)
15.3 Review of torque measurement	271	(4)
15.4 Introduction to calibration	275	(1)
15.5 Calibration instruments and equipment	276	(1)
15.6 Calibration frequency	277	(1)
References	278	(1)
CHAPTER 16 Dimension Calibration	279	(22)
16.1 Review of dimension-measuring instruments	279	(14)
16.2 'User' calibration	293	(1)
16.3 Calibration equipment	294	(4)
16.4 Calibration procedures	298	(1)
16.5 Calibration frequency	299	(1)
References	299	(2)
CHAPTER 17 Volume Flow Rate Calibration	301	(28)
17.1 Review of instruments measuring volume flow rate	301	(19)
17.2 Introduction to calibration	320	(1)
17.3 Calibration equipment and procedures for liquid flow	320	(4)
17.4 Calibration equipment and procedures for gaseous flow	324	(2)
17.5 Reference standards	326	(1)
References	326	(3)
CHAPTER 18 Calibration of Miscellaneous Parameters	329	(18)
18.1 Vibration and shock	329	(3)
18.2 Viscosity	332	(4)
18.3 Moisture	336	(7)
18.4 Volume	343	(2)
References	345	(2)
APPENDIX 1 Fundamental and Derived SI Units	347	(2)
APPENDIX 2 Imperial - Metric - SI conversion tables	349	(6)
APPENDIX 3 Dynamic Characteristics of Instruments	355	(6)
APPENDIX 4 Concepts of Probability	361	(4)
APPENDIX 5 Curve Fitting by Regression Techniques	365	(6)
APPENDIX 6 Typical Structure of a Quality Manual	371	(12)
Index	383