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9780566088605

Measuring Performance: A Toolkit of Traditional and Alternative Methods

by
  • ISBN13:

    9780566088605

  • ISBN10:

    0566088606

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2012-03-28
  • Publisher: Routledge

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Supplemental Materials

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Summary

Many traditional (and still commonly-used) measures of performance either lack a clear and shared definition or seek primarily to detect and control undesirable behaviour, rather than sharing and rewarding productive behaviour. David Jenkins book examines many of the more traditional measures of performance and highlights their shortcomings as well as assessing the merits of the alternative approaches that are currently available. The book concludes with a step-by-step guide to reviewing the effectiveness of your organization's existing systems for measuring performance and identifying ways of improving them.

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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