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9780849358012

Measuring Workplace Performance, Second Edition

by ;
  • ISBN13:

    9780849358012

  • ISBN10:

    0849358019

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2006-08-30
  • Publisher: CRC Press

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Summary

Providing a "biological" framework, this book explores how the design of the work environment can be used as a tool to further business goals as well as improve individual and group performance. The second edition of a bestseller, the book includes many new case studies with Fortune 1000 companies. It features a new section on Six Sigma measurement methods for assessing office workspace effectiveness. The Case Studies demonstrate how office workspace design affects employee performance, and how to use this information to optimize workplace design for individuals and groups. It focuses on the emergence and application of Six-Sigma quality principles and methods in the evaluation and improvement of workspaces.

Table of Contents

PART I: THE ORGANIZATION AND WORKPLACE AS A BIOLOGICAL SYSTEM 1(62)
1 Workplace: Machine or Living Entity?
3(14)
2 The Biological Systems Model
17(28)
3 Environmental Control and the Function of the Biological System
45(18)
PART II: THE WORKPLACE PERFORMANCE MEASUREMENT PROCESS 63(34)
4 The Workplace Performance Measurement Process
65(32)
PART III: CASE STUDIES: FACILITY/BUILDING, GROUP AND INDIVIDUAL SPACE 97(258)
5 Case Studies: Facility and the Organization
99(124)
6 Case Studies: Collaborative Spaces and Team Performance
223(76)
7 Case Studies: Work Space and the Individual
299(56)
References 355(8)
Index 363

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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