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9780791459515

Mediation: Positive Conflict Management

by
  • ISBN13:

    9780791459515

  • ISBN10:

    0791459519

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2004-07-01
  • Publisher: STATE UNIV OF NEW YORK PRESS

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Summary

Gretchen L. Haynes was Director of the Writing Center and Assistant Professor of English at Queensborough Community College, City University of New York.

Table of Contents

Foreword The Mediator Prepares: The Practice of Theory ix
Robert D. Benjamin
Preface xv
1 Principles of Broad-Based Mediation Practice 1(22)
2 The Business of Bagels: Mediating a Business Partnership Dispute 23(46)
John M. Haynes, Mediator
3 Sexual Harassment: Mediating an Employment Issue 69(38)
John M Haynes, Mediator
4 Neighbors: Defending Their Children 107(22)
Larry S. Fong, Mediator
5 Working with Families: A Parent Teen Conflict 129(40)
John M. Haynes, Mediator
6 Adoption: The Chaos of Choice 169(32)
Larry S. Fong, Mediator
7 Teacher-Parent Conflict: A Dispute Over the Classroom 201(48)
John M. Haynes, Mediator
8 Conclusion: Participation Feedback 249(12)
Vienna Speech Support for Human and Social Growth 261(10)
John M Haynes
Appendix Books, Articles, and Professional Activities by John M. Haynes 271(4)
Brief Biography 275(2)
Index 277

Supplemental Materials

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