Unit One: Medical Assisting as a Career
1Introduction to Medical Assisting
2Healthcare and the Healthcare Team
3Professionalism and Success
4Interpersonal Communication
5Legal and Ethical Issues
Unit Two: Safety and the Environment
6Infection Control Fundamentals
7Safety and Patient Reception
8Office Equipment and Supplies
Unit Three: Communication
10Written and Electronic Documents
11Medical Records and Documentation
12Electronic Health Records
13Managing Medical Records
14Telephone Techniques
15Patient Education
Unit Four: Administrative Practices
16Schedule Management
17 Insurance and Billing
18Diagnostic Coding
19Procedure Coding
20Patient Collections and Financial Management
Unit Nine: Medical Assisting Practice
56Practice Management
57Emergency Preparedness
58Preparing for the World of Work