Meeting Excellence : 33 Tools to Lead Meetings That Get Results

by Glenn M. Parker; Robert Hoffman

• ISBN13: 9780787983550
• ISBN10: 0787983551
• Format: eBook
• Copyright: 2006-04-01
• Publisher: Jossey-Bass

Summary

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe . This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to Create an action-focused meeting agenda Ensure that everyone participates in discussion Deal with disruptive and inattentive people Develop a climate of trust among meeting participants Create and deliver effective meeting presentations Stay on track to achieve your meeting goals Achieve clear communication during a multicultural meeting Liven up a dreary and unproductive meeting Close your meeting on an upbeat and positive note Get action on team action items Improve meeting communications with line management Evaluate your meeting quickly and effectively Choose among various web-based meeting tools

Table of Contents

Preface

Preparing for the Meeting

Is This Meeting Necessary?

Preparing for Your Next Meeting

How to Prepare an Action Agenda

Defining Team Meeting Roles

How to Integrate a New Member

When a Member Leaves the Team

Establishing Your Team's Ground Rules

Components of a New Team Kick-Off Meeting

Planning an Off-Site Meeting That's On Target

Your Opening Act: Setting the Tone for an Excellent Meeting

E-Mail Excellence

Facilitating the Meeting

Meeting Time Management: When to Meet, How Long to Meet, and When to Take a Break

Staying on Track

How to Get Effective Participation

Building a Foundation of Trust

Communicating in a Videoconference

Teleconference Tips

Achieving Clear Communication in a Multicultural Meeting

How to Make a Decision

Presenting at a Team Meeting

Resolving Conflicts in a Team Meeting

Responding to Nonverbal Communication

Managing Meeting Monsters: Dealing with Difficult Behavior in Team Meetings

Serious Fun at Team Meetings? You're Kidding!

Eating Well = Meeting Well

Closing and Following up on the Meeting

Ending Meetings On Time and On Target

Meeting Evaluation: A Two-Minute Drill

Meeting Evaluation: A Five-Minute Activity

Meeting Evaluation: A Ten-Minute Assessment

Meeting Notes: Capturing the Essence of Your Meeting

Getting Action on Action Items

After-Meeting Actions

Managing External Communications

Resources

Web-Based Meeting Tools

The Seven Sins of Deadly Meetings

Are You a Meeting Marvel? A Self-Test for Meeting Participants

What Would You Do? Problem Situations for Meeting Facilitators

Meeting Excellence: Your Final Exam

Annotated Bibliography of Meeting Resources

About the Authors

Index

Table of Contents provided by Publisher. All Rights Reserved.