Messages : Building Interpersonal Communication Skills

by DeVito, Joseph A.

• ISBN13: 9780205414895
• ISBN10: 0205414893
• Edition: 6th
• Format: Paperback
• Copyright: 2005-01-01
• Publisher: Allyn & Bacon

Summary

Unraveling the messages of interpersonal communication, this book is a comprehensive introduction that emphasizes skill development and application. By providing thorough coverage of four important elements -- Critical Thinking, Skill Development, Diversity, and Listening -- Messages, Fourth Edition creates a foundation for readers to first understand the concepts, and then apply what they have learned through real-life examples and exercises.

Table of Contents

Messages About The Self and Others

Interpersonal Communication

What Is Interpersonal Communication?

Principles of Interpersonal Communication

Culture and Interpersonal Communication

The Self in Interpersonal Communication

Self-Concept and Self-Awareness

Self-Disclosure

Interpersonal Apprehension

Perception in Interpersonal Communication

The Stages of Perception

The Process of Perception

Increasing Accuracy in Interpersonal Perception

Listening in Interpersonal Communication

The Stages of Listening

Styles of Listening Effectively

Listening, Culture, and Gender

Messages: Spoken and Unspoken

Verbal Messages

Principles of Verbal Messages

Confirmation and Disconfirmation

Using Verbal Messages Effectively and Critically

Nonverbal Messages

The Functions of Nonverbal Messages

The Channels of Nonverbal Messages

Culture and Nonverbal Messages

Emotional Messages

Principles of Emotions and Emotional Messages

Obstacles in Communicating Emotions

Guidelines for Communicating Emotions

Conversation Messages

The Process of Conversation

Managing Conversation

Effective Conversation

Messages In Context

Culture and Interpersonal Communication

Cultural and Intercultural Communication

Cultural Differences

Improving Intercultural Communication

Relationships and Interpersonal Communication

Interpersonal Relationships

Relationship Stages

Relationship Types

Conflict and Interpersonal Communication

Principles of Interpersonal Conflict

Conflict Resolution Stages

Conflict Management Strategies

Power and Interpersonal Communication

Principles of Power

Intrapersonal Power: Self-Esteem

Interpersonal Power: Assertiveness

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