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Acknowledgements | p. vii |
Introduction | p. 1 |
The utility of Goffman | p. 6 |
Researching the British military | p. 7 |
Outline of the chapters | p. 13 |
What are Media Operations? | p. 16 |
The aims of Media Operations | p. 21 |
Media Operations as influencing activity | p. 21 |
Media Operations as public relations | p. 24 |
Media Operations as responsive | p. 28 |
Media Operations: an interactionist perspective | p. 32 |
Impression management and the institutional self | p. 34 |
Shaping the environment: the military contribution | p. 36 |
Audiences: imagining and influencing Audience groups | p. 39 |
Generating audience responses: belief and action | p. 43 |
Defining war: control moves | p. 50 |
Linguistic, visual and narrative control moves | p. 50 |
'Define or you will be defined': strategies and techniques | p. 56 |
Defining war: strategic interaction | p. 63 |
Tacit definitions | p. 64 |
Competing definitions | p. 67 |
Performing war: bounded impression management | p. 75 |
The information system | p. 75 |
Bounded impression management | p. 76 |
Performing war: distanciated impression management | p. 89 |
Intended observed actions | p. 90 |
Unavoidably observable actions | p. 92 |
Heightened visibility: the military contribution | p. 95 |
The uncovering perception of media observers | p. 98 |
Mediatized war and impression management: negotiating the 'front' line | p. 100 |
Impression management and mediatized war | p. 101 |
Negotiating the 'front' line: unknown unknowns | p. 108 |
Notes | p. 114 |
Bibliography | p. 120 |
Index | p. 128 |
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